Job Description

ABOUT THE OPPORTUNITY

This is an opportunity to join a globally operating InsurTech company reshaping the way insurance and protection products are distributed worldwide. The organisation works at the intersection of technology and financial services, partnering with leading telcos, retailers, and banks to power embedded insurance solutions across multiple markets.

As Project Manager, you will own end-to-end delivery of client-facing and internal transformation projects — operating across time zones, stakeholder layers, and functional teams. This is a high-visibility role for a driven, structured professional who thrives in fast-moving, cross-functional environments.

PROJECT & CONTEXT

You will be embedded within a delivery-focused team managing a portfolio of concurrent projects spanning product integration, client onboarding, and internal process improvement. Projects are typically cross-country in scope and involve collaboration with external clients, technology partners, and internal lines of business.

Day-to-day responsibilities include:

• Delivering client-focused and internal projects on scope, time, and budget
• Leading project initiation — drafting Project Charters, RACI matrices, and facilitating kick-off sessions
• Running discovery sessions with clients and partners to validate requirements and acceptance criteria
• Building and managing detailed project plans, critical path analysis, and risk registers
• Structuring governance and controls aligned with the organisation's project management framework
• Chairing Project Steering Committees, stand-ups, and cross-functional checkpoint meetings
• Identifying, prioritising, and escalating risks and issues in a timely manner
• Managing scope, schedule, and budget changes through formal change control
• Coordinating resources across departments and reporting on project performance to senior stakeholders
• Producing regular status reports and maintaining complete, auditable project documentation
• Leading retrospectives and formal project closure activities

WHAT WE'RE LOOKING FOR

• 5+ years of project management experience in a technology or financial services environment
• Proven track record delivering complex, multi-stakeholder projects end-to-end
• Strong command of project management methodologies — Agile/Scrum and PMBOK/Waterfall
• Experience managing cross-border projects in a multi-time-zone, international context
• Skilled in risk identification, mitigation planning, and escalation management
• Proficient with project management tooling (e.g. Jira, Confluence, MS Project, or equivalent)
• Excellent stakeholder management — able to influence and align at senior levels
• Highly organised, comfortable managing multiple concurrent projects of varying complexity
• Professional proficiency in English and French (written and spoken) — required for all internal and client-facing communication

NICE TO HAVE

• PMP, PRINCE2, or equivalent project management certification
• Background in InsurTech, FinTech, or telco-adjacent industries
• Experience working with product owners within a scaled agile framework (SAFe, LeSS, or similar)
• Familiarity with business analysis techniques — requirements elicitation, process mapping, use case definition
• Exposure to vendor and partner management in an ecosystem-driven delivery model
• Additional language skills (Portuguese, Spanish, or Asian languages) are a plus