Job Description
Key Responsibilities
Program & Project Delivery
- Lead end-to-end delivery of application development, modernization, and data engineering programs.
- Manage cross-functional teams comprising Developers, Data Engineers, QA, Business Analysts, Architects, and Support Engineers.
- Drive project planning, budgeting, forecasting, resource management, risk mitigation, and delivery governance.
- Ensure adherence to Agile/Scrum methodologies and enterprise delivery standards.
- Track and report program KPIs, delivery health, budget, utilization, and business outcomes.
Vendor Consolidation & Transition Management
- Lead vendor consolidation initiatives to optimize costs, improve governance, and streamline operations.
- Develop and execute transition plans for migration of services, applications, and teams from incumbent vendors.
- Manage knowledge transfer (KT), shadow-support, reverse-KT, and stabilization phases.
- Establish transition governance, risk management, and service readiness frameworks.
- Ensure continuity of business operations during transitions with minimal disruption.
- Drive service transformation and operational efficiency initiatives post-transition.
Stakeholder & Governance Management
- Act as the primary interface between business stakeholders, technology teams, vendors, and leadership.
- Conduct steering committee meetings, executive reviews, and program governance forums.
- Manage escalations, dependencies, risks, and change requests.
- Provide regular status reports, executive dashboards, and leadership updates.
Technical Leadership
- Provide technical oversight for solution design, architecture reviews, and production support governance.
- Drive application modernization, cloud adoption, automation, and AI-enabled productivity initiatives.
- Review technical roadmaps, delivery approaches, and quality standards.
- Support critical incident management and major release planning.
Required Technical Skills
Application Technologies
- MongoDB
- Express.js
- Angular and/or React.js
- Node.js
- JavaScript / TypeScript
- REST APIs & Microservices Architecture
Data Engineering
- Azure Data Factory (ADF)
- Databricks
- Snowflake
- SQL
- Python
- ETL/ELT Pipelines
- Data Warehousing & Analytics
Cloud & DevOps
- Azure (Preferred) or AWS
- CI/CD Pipelines
- GitHub / Azure DevOps
- Jira & Confluence
- Monitoring and Observability Tools
Required Experience
- 12+ years of IT experience with at least 5+ years in Project/Program Management.
- Experience managing portfolios comprising Application Development, Data Engineering, and Application Support teams.
- Proven experience leading teams of 20-50+ resources across global delivery locations.
- Strong experience in vendor management, vendor consolidation, service transition, and managed services delivery.
- Experience handling multi-million-dollar programs, resource planning, and financial governance.
- Strong stakeholder management experience with client leadership and executive teams.
Preferred Qualifications
- PMP, PgMP, PRINCE2, or Scrum Certifications.
- Insurance, Brokerage, Risk Management, or Financial Services domain experience.
- Experience with Digital Transformation and Cloud Migration programs.
- Exposure to AI-enabled engineering tools such as GitHub Copilot, Claude Code, or similar productivity platforms.
- Experience managing global onsite-offshore delivery models.
Key Responsibilities
Program & Project Delivery
- Lead end-to-end delivery of application development, modernization, and data engineering programs.
- Manage cross-functional teams comprising Developers, Data Engineers, QA, Business Analysts, Architects, and Support Engineers.
- Drive project planning, budgeting, forecasting, resource management, risk mitigation, and delivery governance.
- Ensure adherence to Agile/Scrum methodologies and enterprise delivery standards.
- Track and report program KPIs, delivery health, budget, utilization, and business outcomes.
Vendor Consolidation & Transition Management
- Lead vendor consolidation initiatives to optimize costs, improve governance, and streamline operations.
- Develop and execute transition plans for migration of services, applications, and teams from incumbent vendors.
- Manage knowledge transfer (KT), shadow-support, reverse-KT, and stabilization phases.
- Establish transition governance, risk management, and service readiness frameworks.
- Ensure continuity of business operations during transitions with minimal disruption.
- Drive service transformation and operational efficiency initiatives post-transition.
Stakeholder & Governance Management
- Act as the primary interface between business stakeholders, technology teams, vendors, and leadership.
- Conduct steering committee meetings, executive reviews, and program governance forums.
- Manage escalations, dependencies, risks, and change requests.
- Provide regular status reports, executive dashboards, and leadership updates.
Technical Leadership
- Provide technical oversight for solution design, architecture reviews, and production support governance.
- Drive application modernization, cloud adoption, automation, and AI-enabled productivity initiatives.
- Review technical roadmaps, delivery approaches, and quality standards.
- Support critical incident management and major release planning.
Required Technical Skills
Application Technologies
- MongoDB
- Express.js
- Angular and/or React.js
- Node.js
- JavaScript / TypeScript
- REST APIs & Microservices Architecture
Data Engineering
- Azure Data Factory (ADF)
- Databricks
- Snowflake
- SQL
- Python
- ETL/ELT Pipelines
- Data Warehousing & Analytics
Cloud & DevOps
- Azure (Preferred) or AWS
- CI/CD Pipelines
- GitHub / Azure DevOps
- Jira & Confluence
- Monitoring and Observability Tools
Required Experience
- 12+ years of IT experience with at least 5+ years in Project/Program Management.
- Experience managing portfolios comprising Application Development, Data Engineering, and Application Support teams.
- Proven experience leading teams of 20-50+ resources across global delivery locations.
- Strong experience in vendor management, vendor consolidation, service transition, and managed services delivery.
- Experience handling multi-million-dollar programs, resource planning, and financial governance.
- Strong stakeholder management experience with client leadership and executive teams.
Preferred Qualifications
- PMP, PgMP, PRINCE2, or Scrum Certifications.
- Insurance, Brokerage, Risk Management, or Financial Services domain experience.
- Experience with Digital Transformation and Cloud Migration programs.
- Exposure to AI-enabled engineering tools such as GitHub Copilot, Claude Code, or similar productivity platforms.
- Experience managing global onsite-offshore delivery models.
At Zensar, we’re “experience-led everything”. We are committed to conceptualizing, designing, engineering, marketing, and managing digital solutions and experiences for over 130 leading enterprises. We are a company driven by a bold purpose: Together, we shape experiences for better futures. Whether for our clients, our people, or the world around us, this belief powers everything we do. At the heart of our culture is ONE with Client - a set of four core values that reflect who we are and how we work: One Zensar, Nurturing, Empowering, and Client Focus.
Part of the $4.8 billion RPG Group, we’re a community of 10,000+ innovators across 30+ global locations, including Milpitas, Seattle, Princeton, Cape Town, London, Zurich, Singapore, and Mexico City. Explore Life at Zensar and join us to Grow. Own. Achieve. Learn. to be the best version of yourself.
We believe the best work happens when individuality is celebrated, growth is encouraged, and well-being is prioritized. We are an equal employment opportunity (EEO) and affirmative action employer, committed to creating an inclusive workplace. All qualified applicants will be considered without regard to race, creed, color, ancestry, religion, sex, national origin, citizenship, age, sexual orientation, gender identity, disability, marital status, family medical leave status, or protected veteran status.
