Job Description

Job Summary

The Project Manager will own planning, governance, stakeholder coordination, delivery tracking, and risk management for the SAP SuccessFactors integration program. The role will lead a cross-functional team delivering a reusable, scalable, multi-tenant integration framework for HR, learning, credentials, skills, and evidence data exchange using SAP Integration Suite/CPI and APIs.

Key Responsibilities

• Own the project plan, milestones, dependencies, risks, and status reporting across the lifecycle from mobilization to hypercare.
• Coordinate the project team across Integration Architecture, SAP SF, CPI development, BTP security/Basis, testing, and change management.
• Drive stakeholder alignment with Pearson business/product owners, technical SMEs, external partners, and HCLTech governance forums.
• Control Phase 1 scope for Credly and Workforce by Credly while managing discovery dependencies for Phase 2 platforms.
• Track key deliverables including architecture, mapping workbook, CPI package, configuration workbook, test reports, UAT sign-off, go-live, training, and handover packs.
• Manage risks/issues across CPI, SuccessFactors, APIs, OAuth2, data mapping, event handling, monitoring, testing, and environments.
• Facilitate daily/weekly governance, sprint ceremonies, program reviews, escalations, RAID tracking, and executive reporting.
• Oversee defect triage, UAT readiness, cutover planning, production rollout, and hypercare stabilization.

Skill Requirements

• 10+ years of project management experience in enterprise HR technology, SAP SuccessFactors, SAP BTP, or integration programs.
• Experience managing teams across architects, consultants, developers, testers, security SMEs, and change stakeholders.
• Good understanding of SAP SuccessFactors LMS, Employee Central/User Profile, Skills/Competency, and Talent Intelligence Hub.
• Working knowledge of SAP Integration Suite/CPI, REST/OData APIs, Event Mesh/ENS, OAuth2, monitoring, retries, and transformation concepts.
• Strong experience in phased delivery, agile governance, risk/dependency tracking, SIT, UAT, cutover, go-live, and hypercare.

Skill Matrix

Skill Mandatory/Good to have Proficiency 1-5

Project and Program Management Mandatory 5

SAP SuccessFactors delivery understanding Mandatory 4

SAP Integration Suite/CPI and API integration awareness Mandatory 4

Stakeholder Management and Governance Reporting Mandatory 5

Risk, Issue, Dependency, and Change Management Mandatory 5

SIT, UAT, Cutover, Go-Live, and Hypercare Management Mandatory 4

Agile Delivery and Sprint Governance Good to have 4

Learning, Credentialing, Skills, and Digital Badge Domain Knowledge Good to have 3

Other Requirements

• Exposure to SAP SuccessFactors, SAP BTP, or SAP Integration Suite implementation programs.
• Experience in learning, credentialing, skills taxonomy, workforce analytics, HR transformation, or multi-tenant SaaS integrations.