Job Description

We are looking for a driven and detail-oriented Project Manager to join our Operations team. In this role, you will lead end-to-end project delivery while driving continuous improvement initiatives across the business. You’ll play a key role in ensuring projects are delivered on time, within scope and budget, while aligning outcomes with business objectives. This is an exciting opportunity for someone who thrives in a fast-paced, cross-functional environment and enjoys turning complex requirements into successful solutions. Key Performance Outputs Plan, execute, and deliver projects from initiation through to completion Track progress, manage deadlines, and ensure alignment with scope and budget Gather and analyse business requirements, facilitating workshops and stakeholder engagement Translate business needs into clear project documentation (e.g., scope, process maps, UAT plans) Lead project teams and collaborate with internal departments and external vendors Manage stakeholder expectations and communicate project updates, risks, and outcomes Identify risks and implement mitigation strategies Maintain high-quality standards across all project deliverables Drive process improvements and support continuous improvement initiatives Produce regular reporting and maintain comprehensive project documentation Requirements Minimum Requirements Relevant tertiary qualification in Business Administration, Project Management, or related field 3–5 years’ experience in a similar role PMP, PRINCE II, or equivalent certification (advantageous) Proven experience managing projects end-to-end Key Skills & Competencies Technical Skills Strong business analysis and problem-solving capability Experience with project management methodologies (Agile, Waterfall) Ability to translate complex requirements into actionable solutions Strong organisational and multitasking skills Proficiency in MS Office (Word, Excel, Outlook) Exposure to process improvement and systems optimisation Behavioural Competencies Excellent communication and stakeholder management skills Strong relationship-building ability Highly organised, deadline-driven, and detail-oriented Why Join Us? You’ll be joining a collaborative team that values excellence, accountability, and continuous improvement. This role offers the opportunity to make a tangible impact on business performance through effective project delivery and innovation. If you’re passionate about delivering projects that drive real business outcomes, we’d love to hear from you!