Job Description

Who We Are

Finance leaders choose Billtrust to get paid faster, control costs, and maximize customer satisfaction. As the leader in B2B accounts receivable workflow and payment software, we provide the world’s leading brands with AI-powered solutions across the full AR lifecycle—from invoice presentment and payment processing to cash application and collections. With over 2,600 global customers, more than $1 trillion in invoice dollars processed, and a proprietary network of 13 million buyers, Billtrust delivers business value through deep industry expertise and a culture relentlessly focused on meaningful customer outcomes.

We’re an AI-first company, not just in what we build for our customers, but in how we work. Across every function, our teams use AI tools daily to work faster, make better decisions, and deliver higher-quality outcomes. We hire exceptional people, give them cutting-edge AI capabilities, and measure success by the impact they create. If you want to do the best work of your career at the frontier of AI and fintech, Billtrust is the place to do it.

Our Values

Customers

We relentlessly increase value for customer and do the right thing for them.

Action

We make ‘thoughtfully fast’ decisions, act quickly, cut through red tape, deliver progress not perfection, take ownership and accountability.

Team Spirit

We put the team ahead of ourselves, foster trust and respect, collaborate with passion, despise toxic politics, value our differences, and celebrate together.

Innovation

We challenge the status quo, experiment thoughtfully, and are novel and brilliant in what we create.

Excellence

We love to win, but we hate losing even more. We aspire to be the best and take pride in our work. When we fall short, we own it and come back stronger.

About the Role:

As the Project Manager, you will lead project teams to deliver multiple simultaneous projects that span across several business and technology areas. You will be expected to effectively manage resources, schedule, and quality of deliverables through the full project life cycle (discovery, analysis, design, construction, test and implementation). Projects you typically manage will address implementing new clients, or implementing additional products purchased by existing clients. You will be proficient in the areas of Project Management, Relationship Management, Business Analysis and Resource Management.

What You'll Do:

• Discuss project requirements based on client’s statement of work (SOW), and have an understanding of data file specifications, data elements, and file transmission protocol
• Use communication and leadership skills to establish a common understanding of project timeline, milestones, and expectations on delivery across internal and external teams
• Develop and maintain a comprehensive project plan using project management software and execute all stages of the implementation
• Host weekly status meetings with clients and proactively track, plan, and report on implementation progress, including hours utilized and targeted go-live date
• Assess project issues and identify solutions to meet productivity, quality and customer goals
• Monitor change requests and prevent unapproved requirement modifications that result in scope creep
• Communicate as needed with third party providers, and effectively manage client expectations
• Manage revenue and profit responsibility for projects under direct management
• Provide consultative direction, employ good judgment and work in partnership with clients to resolve any potential conflicts or concerns during project execution
• The candidate will have significant input and responsibility for quality and timeliness of all project deliverables

What You'll Bring:

• 3-7 years of experience in full life-cycle management of medium to large scale technical/SaaS projects
• Proven success as a leader, independently managing complex initiatives, external customers and internal stakeholders
• Experience managing SaaS Projects and/or IT projects, with the ability to discuss both technical and business project requirements
• Critical thinking to analyze complex situations and independently determine the appropriate course of action
• Strong skills and experience in issue resolution, with the ability to influence team members and other stakeholders, and the ability to conduct difficult negotiations.
• Strong sense of urgency and proven background meeting stringent timelines for project deliverables
• Ability to quickly learn organization structure, numerous product offerings, and product configuration options
• Ability to proactively identify and address project risks and issues
• Excellent organizational skills to manage multiple projects concurrently
• Excellent written and oral presentation skills to conduct client and status meetings
• Experience with Project Management Tools to execute under accelerated timeframes
• Project Management Professional (PMP) certification preferred
• Bachelor’s Degree, with a technology or business emphasis, or equivalent education/experience

The expected base salary range for this position is $68,000-$90,000 annually.

Compensation may vary depending on several factors, including a candidate’s qualifications, skills, experience, competencies, and geographic location. Some roles may qualify for extra incentives like equity, commissions, or other variable performance-related bonuses. Further details will be provided by our Talent Acquisition team during the interview process.

What You’ll Get

At Billtrust, we believe your total rewards should reflect the impact you make. Our benefits package includes comprehensive health coverage, competitive retirement, generous PTO and parental leave, flexible work options, and meaningful investment in your professional development. We’re building something special and we want you to feel supported while doing it.

At Billtrust, we value an equitable and inclusive work environment and strive to build and foster diverse teams. Even if your work experience doesn’t align exactly with the position requirements, we’d still love to hear from you. You may just be the right candidate for this or other roles.

We are committed to building a team that represents a variety of diverse backgrounds, perspectives, and skills. We are proud to be an equal opportunity workplace that celebrates and supports diversity and inclusion. We make all employment and related decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.