Bond Brand Loyalty

Project Manager

Bond Brand Loyalty  •  $67k - $94k/yr  •  Ontario, CA (Remote)  •  1 day ago
Apply
AI can make mistakes so check important info. Chat history is never stored.

Job Description

At Bond Brand Loyalty, we build growth and loyalty for some of the world’s most recognized brands. Behind that work is a team of smart, curious people who care deeply about clients, each other, and building something meaningful together.

We’re seeking a Project Manager to lead day to day enhancement projects for high-profile clients. You’ll bring strong communication, hands-on project management expertise, and a passion for delivering outstanding work on time, within scope, and on budget.

Responsibilities

  • Lead day to day enhancement and portfolio growth projects, ensuring alignment and successful delivery across internal teams and external partners.
  • Create and manage comprehensive project plans, including schedules, communications, risk and change management, and resource allocation.
  • Collaborate across strategy, creative, analytics, communications, and technology disciplines to deliver integrated solutions.
  • Manage budgets and resources, including forecasting, tracking spend, developing statements of work, and identifying growth opportunities.
  • Facilitate ongoing client communication — leading updates, managing ad hoc requests, and ensuring transparency on project health.
  • Establish clear communication cadences and documentation, ensuring clarity on milestones, achievements, and resolutions.
  • Maintain quality assurance across all deliverables and continuously improve project processes.
  • Support pipeline forecasting and account reporting, identifying efficiencies and opportunities for added value.

Requirements

  • 5+ years in project management or project lead roles, ideally within an agency, loyalty, or marketing environment.
  • Proven success delivering multi-disciplinary projects using waterfall, agile, or hybrid methodologies.
  • Strong stakeholder management skills — able to build trust, influence, and collaborate effectively.
  • Expertise in project planning tools (Microsoft Dynamics or similar).
  • Exceptional communication, interpersonal, and presentation skills; able to translate strategic objectives into actionable deliverables.
  • Highly organized, detail-oriented, and adept at prioritizing under pressure.
  • Proficient in Microsoft Office Suite; strong analytical skills.
  • PMP, PMI-ACP, or similar certification an asset.

Benefits

Compensation: The expected base salary compensation for this role is $67,488.40 to $93,614.00 CAD annually. 
Use of Artificial Intelligence (AI): Bond uses AI tools during parts of the screening, assessment, and selection process, supporting a fair and efficient hiring process. 
We welcome applications from all qualified candidates; however, only those selected for an interview will be contacted.  
Vacancy Type: ​This posting is for a newly created vacancy within Bond.
The actual base salary compensation will vary depending on local market conditions, geography, and relevant job-related factors such as skills, qualifications, experience, and education/training.  
At Bond, we believe compensation is more than a salary. Our Total Rewards program is designed to help you grow your career, support your well-being and keep you meaningfully connected:

Flexibility: A hybrid work model and flexible vacation offers agility to meet the needs of our global business and workforce, allowing us to inspire the best from our people. 
Moments that matter: Social events like F1rst Thursdays, Kick-Off gatherings, and holiday parties make it easy to build relationships and have fun. 
Health & Wellness support: Competitive healthcare and wellness benefits that care for both body and mind including Medical, Dental, Vision, Health Care Spending Account, Employee Assistance Program, access to 24/7 virtual healthcare and/or consultation services for you and your family — all available from your first day. 
Future-focused: Retirement planning assistance with company matching.  
Career development: Access to learning programs, mentorship, stretch projects, and internal mobility to keep you moving forward. 
Celebrating your impact: Recognition programs for individual and team achievements, peer-nominated awards, and service anniversaries.
Bond Brand Loyalty

About Bond Brand Loyalty

Bond is the customer-intelligence driven engagement company. We help brands build stronger bonds with their customers.

With our very own Bond Intelligence at the heart of all we do, we used zero, first and third party data, proprietary frameworks, behavioural science and over 15+ years of expertise & global market research enhanced by Bond’s AI to create lasting growth for our clients.

Our dedicated teams of experts across our CX,HX, Loyalty Advisory, Loyalty & Marketing Operations and loyalty technology work with brands at any part of their loyalty and engagement journey to build lasting growth and stronger loyalty with their customers.

With our very own suite of AI enhanced tools, data and technology like our Synapze LX Loyalty Cloud and Synapze XI Intelligence layer we not only help to design, grow and build but we also have the technology that powers and enhances your systems.

Based in Toronto Canada with offices in the United States, Canada and Europe, our global teams support our clients wherever they need us. Bond is the global leader when it comes to customer engagement and loyalty.

For more information please visit us at BondBL.com or email us at info@BondBrandLoyalty.com

Industry
Marketing & Advertising
Company Size
501-1,000 employees
Headquarters
Toronto, CA
Year Founded
1980
Social Media