Job Description

• Plan and manage small to large-scale IT projects, including system implementations, integrations, upgrades, and infrastructure initiatives.
• Assist customer areas in articulating requests for new systems or enhancements
• Manage all project phases — initiation, planning, execution, monitoring, and closure — per the standards.
• Develop and maintain a Project Management Plan for all assigned projects.
• Create and maintain Work Breakdown Structures (WBS) and project schedules using Microsoft Project or equivalent tools.
• Ensure project objectives are met by defining scope, managing stakeholder expectations, and supervising project teams.
• Assign work collaboratively and monitor progress to keep projects on track with respect to tasks, timelines, and budget
• Identify and proactively address issues and risks affecting project success.
• Develop and update the Risk Management Plan (RMP) and Risk Registry, identifying and prioritizing project risks and mitigation strategies.
• Prepare and submit monthly project status reports to stakeholders.

• Ensure project governance and control are followed per the approved Project Management Plan and State SDLC requirements.
• Maintain project artifacts, records, and documentation in a centralized repository (shared drives or collaborative workspaces).
• Manage change control, escalation, and resolution processes for issues and risks.
• Review deliverables for completeness, adherence to standards, and compliance with contract requirements.
• Coordinate and attend internal meetings as needed.
• Adhere to all internal policies governing security, privacy, documentation, maintenance, testing, training, and data management
• Develop, document, and communicate escalation and resolution processes across all stakeholders.

• Collaborate with functional managers, IT staff, vendors, and SMEs to ensure smooth execution of project activities.
• Manage stakeholder relationships, expectations, and communications throughout the project lifecycle.
• Work with functional managers to resolve team workload conflicts and ensure proper resource allocation.
• Facilitate cross-functional communication, including coordination with external contractors and internal departments.
• Ensure training materials and documentation are developed and available for end-users.
• Provide accurate and timely reporting on project progress, risks, and deliverables.

• Implement a structured Organizational Change Management (OCM) approach to lead stakeholders through project-related changes.
• Build buy-in and adoption for new systems and processes.
• Anchor the implemented changes into business operations to ensure long-term sustainability.
• Measure and manage the impact of change to realize desired project benefits.

• Support or develop Task Order Requests for Proposals (TORFPs), Requests for Proposals (RFPs), and Requests for Resumes (RFRs) as needed.
• Coordinate with procurement teams while adhering to COMAR 15-508 compliance (excluding bidding participation where applicable).
• Ensure vendor deliverables meet quality standards and contractual obligations.

• Conduct lessons learned sessions to evaluate project outcomes and identify improvement opportunities.
• Monitor project performance metrics and recommend process improvements.
• Ensure the project team collects, organizes, and maintains current and archival documentation for audit readiness.
• Construct or supervise the creation of all necessary project artifacts as required by guidelines.
• Ensure all project deliverables identified in the approved plan are completed within schedule and quality standards.

• Become thoroughly knowledgeable in all aspects of assigned projects.
• Ensure compliance with project governance, documentation, and reporting processes.
• Perform other duties as assigned.

• Education: Bachelor’s degree in Information Technology, Computer Science, Business Administration, or related field (Master’s preferred).
• Certifications: PMP (Project Management Professional) or equivalent certification preferred.
• Experience: Minimum 10+ years of progressive experience managing IT projects, including system implementations, software development, and infrastructure initiatives within enterprise or government environments.
• Technical Skills:
  • Proficiency with Microsoft Project, SharePoint, and collaborative workspace tools
  • Strong understanding of SDLC methodologies, risk management, and change control processes.
  • Experience with budget management, performance tracking, and QA oversight
• Soft Skills:
  • Exceptional leadership, communication, and negotiation abilities.
  • Proven ability to manage multiple stakeholders and priorities.
  • Strong analytical, organizational, and problem-solving skills.

• Standard office or hybrid work environment depending on project requirements.