Job Description

Employment Type: Fixed Term Contract
Contract Duration: 6 Month / Convert to permanent in 2027

Why you will love working here

At IATA, we represent over 350 airlines worldwide, striving to make
aviation safer, smarter, more sustainable, and inclusive.

• Our Values are not just words on a page - they are the energy behind everything we do: ONE IATA - We collaborate across teams, TRUSTED - We do the right thing, INNOVATIVE - We make tomorrow better, INCLUSIVE - We embrace diverse perspectives.
• With over 30,000 courses available, we believe in continuous learning and support your growth in an ever-changing industry.
• Diversity, equity, and inclusion are our priorities. We are certified by the Equal Salary Foundation, offering equal pay and family-friendly policies.
• We encourage community involvement through volunteering and strive to make tomorrow better for aviation and our communities. We offer time off so you can support causes important to you.
• We promote work-life balance with flexible work options, including remote and hybrid work, a generous 'work from abroad' policy, and you get your birthday off!

About the team you are joining

You will be joining a high-performing, multidisciplinary team that brings together business and technology expertise to deliver impactful solutions across the organization. Our team combines strategic thinking, operational excellence, and technical capabilities to drive business transformation and create measurable value.

We operate in a fast-paced, delivery-focused environment where collaboration, innovation, and accountability are at the core of everything we do. Working closely with stakeholders across multiple functions, we embrace agile ways of working, adapting quickly to changing priorities while maintaining a strong focus on quality and outcomes.

As part of the team, you will have the opportunity to work alongside experienced professionals from diverse backgrounds, contribute to complex and meaningful initiatives, and help shape solutions that bridge business needs with technology capabilities. We value continuous learning, open communication, and a proactive mindset, fostering an environment where ideas are encouraged and individuals are empowered to make a difference.

What your day would be like

As a Project Manager, you will play a key role in supporting the successful delivery of a complex transformation program, acting as the bridge between business stakeholders, functional teams, technical experts, and the broader program leadership.

Your day will be a mix of project coordination, stakeholder engagement, delivery oversight, and proactive problem solving. You will take ownership of the day-to-day management of project activities, ensuring that teams remain aligned, milestones are achieved, and risks are addressed before they become issues.

Key responsibilities include:

• Managing and maintaining detailed project plans, schedules, actions, dependencies, and deliverables across workstreams.
  Tracking daily progress against agreed objectives and providing clear, timely status updates to the Program Manager and key stakeholders.

• Coordinating cross-functional activities and helping resolve blockers that impact multiple modules, teams, or business processes.
• Facilitating workshops, meetings, and working sessions, including preparing agendas, documenting outcomes, tracking actions, and driving follow-up activities.
• Supporting requirements gathering, solution discussions, testing preparation, and deployment planning activities.
  Monitoring project risks, assumptions, issues, and dependencies, ensuring appropriate mitigation and escalation plans are in place.
• Working closely with business and IT teams to ensure alignment between functional, technical, and organizational objectives.
• Supporting governance and program management activities, including steering committee preparation, reporting packs, KPI tracking, and project documentation.
• Coordinating partner, and internal team activities to ensure successful delivery against scope, timeline, and quality expectations.
• Identifying opportunities to improve delivery efficiency, streamline processes, and strengthen project controls.

Success in this role requires strong organizational skills, attention to detail, the ability to manage competing priorities, and confidence in engaging with stakeholders at all levels. You will thrive in a fast-paced environment where collaboration, ownership, and a proactive mindset are essential to delivering successful transformation outcomes.

We would love to hear from you if

We would love to hear from you if you are a highly organized and proactive Project Manager who thrives in a fast-paced, dynamic environment. You enjoy coordinating complex initiatives, managing competing priorities, and working collaboratively across business and IT teams to deliver results. With strong attention to detail, excellent stakeholder management skills, and a proactive approach to risk, issue, and dependency management, you are comfortable supporting program leadership, driving project execution, and ensuring successful business transformation outcomes.

An engineering background, preferably in Computer Engineering, is highly desirable, while PMP certification or an MBA would be considered a strong advantage.

Travel Required: N