Project Manager – Customer Care, Sweden
Sumitomo SHI FW is growing and we are now looking for a driven and structured Project Manager to join our Customer Care team in Sweden.
Your role
As a Project Manager, you take over once a service contract has been signed and are responsible for ensuring successful project execution from start to finish.
You will plan, organize and manage service projects related to boilers across Sweden, ensuring that they are delivered on time, within budget, and to the required quality and safety standards.
You will work closely with:
In this role, you will:
You will also support the service sales process and actively identify opportunities for additional sales during project execution. The role does not include direct people management but requires strong coordination and collaboration across teams.
Typical project duration is 4–12 months, and the role includes approximately 40–50 travel days per year within Sweden.
The position is preferably based near Norrköping, but other locations in Sweden can be considered. Presence in the Norrköping office is expected regularly (2-3 days a week) before each new project starts.
Your profile
We are looking for someone who is:
You collaborate easily with others and communicate in a clear and confident manner. You take ownership of your work and are motivated to continuously improve both delivery and customer satisfaction.
Required experience and skills
Additional experience (considered an advantage)
For more information, please contact:
Patrik Johansson, Team Leader Customer Care Sweden
patrik.johansson@shi-g.com
+46 73 845 43 03
About Sumitomo SHI FW
Sumitomo SHI FW (SFW) is a global, innovative supplier of energy-efficient comprehensive solutions for reduced climate impact. With its 1,800 experienced employees, in more than 20 different locations around the world, the focus is on development in renewable energy and the goal of contributing with its services to reducing greenhouse gas emissions and reversing global warming.
Sumitomo SHI FW Energi AB, based in Norrköping, is the group's local representative specializing in the design, installation and service and maintenance of plants for cogeneration, carbon dioxide capture and energy storage.
Please read more at www.shi-fw.com

Sumitomo SHI FW (SFW) is a global provider of solutions and services that drive the decarbonization of energy. Our solutions include energy from biomass and waste, long duration energy storage, recycling of waste to valuable end products, carbon capture, flue gas cleaning, waste heat boilers, as well as related services to digitalize, optimize, and decarbonize assets that we deliver to the global power and industrial markets.
We strive to provide sustainable energy solutions for customers in a wide range of industries including energy, waste, chemicals, metal, sustainable fuels, cement and pulp and paper. SFW’s excellence in delivering projects worldwide rely on our 1,800 talented people, across 20 locations in 14 countries, with deep know-how and experience in the industry.
Powering a decarbonized world for everyone