Job Description

OUR PURPOSE IS ‘TO PROTECT’

WE CARE, WE WORK TOGETHER, WE MAKE A DIFFERENCE

Project Manager
• Full Time Fixed Term Opportunity | 24 months
• Sydney | Flexible Hybrid arrangements
• Supportive team environment with the requirement to work independently on a regular basis

Coal Services is looking for an experienced Project Manager to deliver successful projects on behalf of Coal Mines Insurance (CMI) and, where required, the broader Coal Services transformation portfolio, while meeting schedule, budget and quality requirements in accordance with the approved governance and project management framework. This position will be responsible for delivering complex, cross-functional projects, ensuring clear alignment to business goals and strategic priorities.

About the role:

This position works closely with the Program Manager and key stakeholders to deliver projects on behalf of Coal Mines Insurance (CMI) and, where required, the broader Coal Services transformation portfolio. This is a delivery role, which plans, coordinates and delivers projects to ensure business requirements are met within agreed timeframes, budgets and quality standards.

The Project Manager operates with a high degree of autonomy, managing multiple workstreams concurrently while maintaining strong stakeholder relationships and ensuring alignment with business goals and strategic priorities. The ability to drive outcomes, manage competing priorities, and deliver tangible business value is essential to succeed in this role.
Key accountabilities include, but are not limited to:

• Project Planning & Delivery – Develop and maintain project plans, including milestones, resource requirements, budgets, schedules and risk profiles. Ensure projects are delivered on time, within scope and to agreed quality standards.
• Governance & Reporting – Adhere to the Coal Services project management framework and governance requirements. Prepare project reports, maintain project registers and support PMO reporting cycles and governance forums.
• Stakeholder Engagement & Communication – Build strong relationships and ensure effective communication with all stakeholders.
• Project Delivery & Coordination – Coordinate internal and external resources, manage multiple workstreams and collaborate with stakeholders to successfully deliver project outcomes and business benefits.
• Risk, Issue & Dependency Management – Proactively manage risks, issues, and dependencies across the program ensuring Project Sponsors and the Project Management Office are advised of any potential issues or risks.

About you:

Demonstrated Results
• A track record of successfully complex projects on time, within budget and aligned to business objectives.
• Experience managing project risks, issues and dependencies while maintaining delivery momentum.
• Experience supporting business change and driving successful project outcomes.

Experience & Background
• Relevant tertiary qualifications
• Experience managing multiple project managers, vendors, and cross functional teams.
• Strong background in governance, financial management, and program reporting.
• Minimum 5–8 years' experience delivering complex, multi-workstream projects.
• Demonstrated experience working within complex, matrix or enterprise environments.
• Experience delivering transformation, process improvement, digital or system change projects.
• Experience coordinating cross-functional teams and external vendors.
• Insurance industry experience is essential. Workers Compensation or broader financial services experience will be highly regarded.

Core Capabilities
• Strong project planning, financial management and governance experience.
• Excellent stakeholder engagement and communication skills.
• Ability to influence and collaborate effectively across all levels of the organisation.
• Strong commercial acumen, problem-solving and decision-making capability.
• Highly organised with the ability to manage competing priorities and multiple workstreams.
• Self-motivated, resilient and committed to delivering tangible business outcomes.

What we offer:
• Competitive remuneration based on experience
• 5 weeks annual leave
• 15 days personal leave
• Additional company holidays at Easter and Christmas
• Professional Development days
• Reward and Recognition program to celebrate your success

About us:
Coal Services is a Specialised Health and Safety Scheme that provides an integrated suite of services to help identify, assess, monitor, and control many risks inherent in the NSW coal mining industry. Our preventative and responsive services in the areas of workplace health and safety, workers compensation, emergency response and training help to deliver on our purpose, 'to protect'. Our purpose, vision and values are aligned to focus on the safety and health of our industry and its workers.

To learn more about Coal Services, visit us at https://www.coalservices.com.au/
Important information re: your application
• Permanent roles are open only to Australian and New Zealand Permanent Residents or Citizens. Visa holders with unlimited right to work in Australia will be considered for Fixed Term Contracts
• Successful applicants will be required to complete a background check (including criminal history and references) prior to commencement of employment
• We take our responsibility to protect the industry that we work in very seriously. Our People, Customers and Community safety and well-being are priorities for us
Please submit your cover letter and resume by 9 July 2026.
Please submit your resume and a cover letter (maximum 2 pages) addressing how your background and experience meet the key accountabilities and the “About You” requirements.

Applications may be shortlisted and progressed prior to the closing date.