JOB
TITLE: PROJECT MANAGER

About
This Job:

Q-Sourcing
Limited trading as Q-Sourcing Servtec is a manpower management solutions firm
operating in the East African Region in the countries of Uganda, Kenya,
Tanzania, Rwanda, and South Sudan.

On
behalf of our client, we are looking for a competent, skilled, and
experienced
Project Manager
to work in
Nairobi
,
Kenya

Job Purpose

The
Project Manager serves as the key link between clients and internal teams,
ensuring that service delivery consistently meets contractual obligations,
operational targets, and broader business objectives.

Key Responsibilities

1. Project &
Operations Management

•
Oversee day-to-day delivery of
multiple managed service contracts across diverse industries.

•
Oversee timely and accurate processing
of mid-month and end-month payroll across all projects.

•
Ensure all projects are delivered in
line with contractual Service Level Agreements (SLAs) and Key Performance
Indicators (KPIs).

•
Ensure all work orders are priced with
acceptable margins and adequately funded before execution.

•
Develop project implementation plans,
resource requirements, timelines, and standard operating procedures.

•
Monitor project performance and
implement timely corrective actions where required.

•
Lead the mobilization and
demobilization of new and existing projects.

•
Develop and maintain business
continuity plans across all assigned projects.

2. Client
Relationship Management

•
Act as the primary point of contact
for assigned clients.

•
Conduct regular operational review
meetings with clients.

•
Identify opportunities for service
improvement and account growth.

•
Manage client expectations and resolve
escalated operational issues promptly.

•
Ensure monthly and quarterly
performance reports are prepared and shared with clients on schedule.

3. Financial
Management

•
Develop and manage project budgets.

•
Monitor project profitability and
ensure achievement of gross margin targets.

•
Review project costings and pricing
models for new business opportunities.

•
Control labour, equipment,
consumables, and other operational costs.

•
Approve project expenditure within
delegated authority limits.

4. Team Leadership
& People Management

•
Lead and supervise Key Accounts
Executives, Supervisors, and support teams.

•
Ensure effective workforce planning
and resource allocation.

•
Drive employee engagement,
productivity, and retention initiatives.

•
Conduct performance reviews and
develop growth plans for direct reports.

•
Support recruitment, onboarding, and
training of project personnel.

5. Manufacturing,
Logistics & Warehousing Operations

•
Ensure efficient management of
outsourced manufacturing support activities.

•
Oversee warehouse operations,
including receiving, storage, inventory management, order fulfilment, and
dispatch.

•
Manage logistics operations, including
transport coordination, loading, and delivery performance.

•
Drive productivity improvements
through process optimization and lean operational practices.

6. Quality, Health,
Safety & Compliance

•
Ensure compliance with client
standards, statutory requirements, and company policy.

•
Promote a strong safety culture across
all project sites.

•
Lead incident investigations and the
implementation of corrective actions.

•
Ensure compliance with ISO standards,
food safety requirements, and applicable industry regulations.

•
Conduct regular operational audits and
risk assessments.

7. Business
Development Support

•
Support the preparation of technical
and commercial proposals.

•
Participate in client presentations
and contract negotiations.

•
Identify opportunities for contract
expansion and value-added services.

•
Assist with transition planning for
newly acquired contracts.

8. Reporting &
Performance Management

•
Develop and maintain operational
dashboards and KPI reports.

•
Analyze operational data to identify
trends and improvement opportunities.

•
Present project performance reviews to
the Country Manager.

•
Ensure timely submission of
operational, financial, and compliance reports.

Interested and qualified applicants should submit their applications through the link below

Note:

Only shortlisted applicants will be contacted.

Q-SOURCING SERVTEC IS AN EQUAL OPPORTUNITY EMPLOYER. ANY SOLICITATION WILL LEAD TO DISQUALIFICATION.

Requirements

Qualification and Experience

Education

•
Bachelor's degree in Project
Management, Supply Chain Management, Logistics, Operations Management,
Engineering, Agribusiness, or a related field.

•
Professional certification in Project
Management (e.g., PMP, PRINCE2) is an added advantage.

Experience

•
Minimum of 7–10 years of progressive
operational management experience.

•
At least 5 years managing outsourced
or managed service operations.

•
Proven track record in manufacturing,
logistics, warehousing, distribution, or supply chain operations.

•
Experience managing multiple client
accounts and geographically dispersed teams.

Technical Skills

•
Project management methodologies

•
Financial and commercial management

•
Costing and budgeting

•
Supply chain and warehouse management

•
Data analysis and performance
reporting

•
Microsoft Excel, Power BI, ERP, and
WMS systems

Core Competencies

•
Leadership and team management

•
Strategic thinking

•
Client relationship management

•
Financial acumen

•
Negotiation and influencing skills

•
Problem-solving and decision-making

•
Risk management

•
Operational excellence

•
Change management

•
Communication and presentation skills

•
Stakeholder management

•
Continuous improvement mindset