Job Description

Full-time remote. Location-flexible. English-first. $1,500 USD/month starting, with performance-gated step-ups.

About us

Drop Zero Digital is a small lifecycle email marketing agency. Founder-led, fast-moving, allergic to meetings about meetings. We work with ecommerce brands on Klaviyo.

The role

This is the central client-cadence seat. You keep the rhythm of every client's campaign pipeline moving forward, every day, without anyone having to chase you:

1. Client-facing chase cadence. 5-7 day forward notice on every item. Over-communication as default.

1. Campaign pipeline tracking. Every campaign, every client, every stage, with 7+ day horizon visibility.

1. Internal handoffs. Briefs to designers, asset coordination, copy review, send-mechanic verification.

1. #servicedelivery heartbeat. Daily Outstanding Card, weekly Design of the Week, weekly forward-planning posts.

1. Link-QA + Trello hygiene. Pre-send verification, board state accurate, no drift.

Who we're looking for

Read this list and think "yes, that's me." If you think "I could grow into that," this isn't the right role yet.

Ferocity on forward-chasing. You push, chase, over-communicate. You spot a stalled approval 3 days out, not 3 days late. You'd rather send 5 follow-ups than miss one deadline. This is the single most important thing we screen for, and it's something you either have or you don't.

Smarts. You hold complex multi-thread situations in your head and make good calls when context is incomplete. You ask sharper questions than the average.

Long-term commitment. 2+ year career home, not a 6-month bridge.

Precision + definition of done. "Done" means shipped + verified received. Not "I sent it."

Foundations-first instinct. You chase a client when you need to, build the SOP when you need to. You don't pivot to strategic ideas while a foundational deliverable is broken.

AI-augmented but earned. AI for drafting and editing, not for substituting actual cadence work.

What this is NOT

• NOT an Account Manager (no client strategy or scope-shaping)

• NOT an Operations Coordinator (no internal admin / EA / recruitment)

• NOT a 9-to-5

• NOT for "I'll wait until they come back to me" defaulters

• NOT for AI-as-cadence-substitute

• NOT for marketing strategy stepping-stoners

Compensation

Starting: $1,500/month USD.

Performance-gated step-ups baked in:

- $1,750/month at Day 60 if confirmation period is clean

- $2,000/month at 12-month milestone

- Senior-tier raises Year 2+ subject to sustained portfolio scope expansion

The $1,500 rate is above-market for the SEA primary pool we source from (about 2-3x local-cost-of-living). The trajectory is real, but expect to start at $1,500 and earn the step-ups.

Non-negotiables

• Daily EOD reflection (3-section format)

• Hubstaff time-tracking, real-time, all hours

• Direct communication (no softening, no hedging)

• Read-before-execute on every brief

• AI scoped and disclosed

Next steps

If you apply and move forward through the process:

1. Loom application. Loom video + 10 written questions + work sample via the form below.

1. AI video interview. Async AI-driven scenario interview via X Interview. ~20-30 min, one chance per question.

1. Aptitude test. 5-test cognitive + workplace personality battery (Abstract Reasoning, Verbal Comprehension, Numerical Comprehension, Attention & Focus, Workplace Personality). ~56 min.

1. 10-day paid trial. Real work, fixed-fee, daily deliverables. We assess fit, you assess us. Founder personal Loom message sent before the trial begins to set context. Additional conversations with the founder happen throughout as we get to know each other.

1. Official start. If both sides are aligned at the end of the trial, you start officially in the role with a structured bedding-in period before full confirmation.

If this is for you, apply below. Looking forward to reading what you bring.