Job Description

Carrier is the leading global provider of healthy, safe and sustainable building and cold chain solutions with a world-class, diverse workforce with business segments covering HVAC, refrigeration, and fire and security. We make modern life possible by delivering safer, smarter and more sustainable services that make a difference to people and our planet while revolutionizing industry trends. This is why we come to work every day. Join us and we can make a difference together.

About this role

Det-Tronics is looking for a highly skilled Project Manager. In this role you will manage the technical, schedule, and financial aspects of assigned custom engineered customer order projects and large or complicated equipment orders. You will also provide ongoing key customer program management and ensure that customer requirements are met while managing the business aspects of the project. And, you will report on project results and status to the management staff.

Key Responsibilities

• Customer Order Project Management
• Perform the role of primary customer contact. Coordinate communications on all significant project issues.
• Define work to be accomplished for assigned projects. Organize this information and distribute to the project team.
• Provide guidance and direction to the project team to achieve customer expectations, project cost, schedule and technical goals.
• Establish priorities within the project. Manage resource conflicts through prioritization with other Project Managers or management staff.
• Review and ensure contractual obligations are met.
• Maintain project management record files for assigned projects.
• Provide continued customer support throughout the warranty period as stipulated in the contract.
• Provide support of the Credit Department in reconciling billed and unbilled trade receivables, where appropriate.
• Upon request, be involved in the scope review and final issue resolution when attempting to close the sale for high probability or major sales proposals. Will manage those projects upon award.
• Facilitate post project reviews to report results and initiate process improvement and enhanced procedures.
• Perform the role of primary customer contact. Coordinate communications on all significant issues affecting the customer.
• Manage corporate activity to meet customer expectations.
• Initiate corrective action or prioritization when required.
• Report periodically on customer program status to senior management or all affected.

Basic Qualifications

• Bachelors’ degree in business or a technical field
• 4+ years’ of experience in Project Management, Project Engineering, Customer Service, and/or Proposal Engineering.

Preferred Qualifications

Other qualifications you may have that would be beneficial in this role include:

• Requires good team management, planning, organizational, time management and communications skills. Ability to work quickly and accurately and handle multiple projects.
• Experience with Det-Tronics products and system integration practices or related industry considered a plus.
• Experience working in a manufacturing environment

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