Job Description
Who We Are:
PureSpectrum is a rapidly growing market research and insights platform that simplifies technology, allowing researchers to gather and activate consumer data without disruption. As the go-to solution for high-quality multi-sourcing and fully automated research, PureSpectrum is helping to shape the future of insights.
Our Marketplace facilitates over 65 million online interviews annually, and our proprietary respondent-level scoring system—PureScore—continues to set the industry standard for data quality and reliability.
Recognized globally for both innovation and culture, PureSpectrum has been named one of Newsweek’s Global Most Loved Workplaces (2023–2025), included in Inc.’s Best Workplaces (2024-2025), certified as a Great Place to Work (2022–2025), and featured on Built In’s Best Places to Work list (2023–2025).
The Opportunity:
Project Manager is a core delivery role on our ANZ Client Services team, based in Sydney. You’ll
own a portfolio of market research projects end-to-end, from kick-off through data delivery,
working across both full-service and sample-only projects for some of Australia’s most
recognized brands and research agencies. This means managing competing priorities, keeping
clients informed, and solving fieldwork problems before they become client problems. You’ll
work closely with survey programming, sales, and cross-regional APAC colleagues, and report
directly to the Associate Director, Services ANZ.
This position is hybrid. Candidates must be able to commute to the office 3 days per week.
Your Responsibilities:
●Develop deep familiarity with PureSpectrum’s service offerings, delivery capabilities,
technology platforms, quality and apply that knowledge to every project you run.
● Ensure all projects you are directly responsible for meet or exceeding delivery
standards for being on time, in budget, and without quality issues.
● Oversee and lead moderate to complex projects with little to no supervision (project
governance, progress, dependencies, communication, delivery process, project metrics,
risk mitigation, etc.); ensuring customer & business expectations are met or exceeded.
● Manage client communication throughout the project lifecycle, setting expectations at
kick-off, providing proactive fieldwork updates, and ensuring a smooth close-out and
data handover.
● Follow established best practices and processes for project delivery.
● Work closely with the ANZ sales team, providing project performance feedback,
supporting pre-sales activities, and contributing to client retention.
● Take ownership of problematic situations and work closely with team members to
develop solutions that resolve problems
Requirements:
● 2-4 years of experience in Market Research industry.
● Experience in managing multiple projects with competing priorities.
● Ability to learn and use new technology platforms to meet or exceed customer and
project needs.
● Comfort with online research platforms and survey tools; experience with Decipher or
similar survey programming platforms is a plus.
● Solid judgment and critical thinking skills.
● Strong written and verbal communication skills, confident managing client expectations
directly, including when projects run into trouble.
● Ability to be proactive in anticipating problems and providing solutions.
● A passion for curiosity and a drive to always be learning.
● Ability to foster positive relationships across teams and customers.
PureSpectrum Perks:
PureSpectrum is continuously focused on our culture, which is rooted in innovation,
connection, and providing a great experience at all business levels, what we like to call PSX.
Our team enjoys a creative and collaborative environment with plenty of opportunities for fun,
connection, and team celebrations.
Our benefits include wellness stipend to support your physical and mental well-being, paid
parental leave, superannuation above the statutory rate, and flexible leave. We believe in
supporting our team both personally and professionally, empowering you to thrive inside and
outside of work.
PureSpectrum is an equal opportunity employer. Applicants will not be discriminated against because of
race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin,
citizenship status, disability, ancestry, marital status, veteran status, medical condition, or any protected
category prohibited under the law
