Job Description

At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If you’re passionate about developing your career, while helping others along the way, come join the Broadridge team.

Broadridge’s award-winning real-time Corporate Actions and Income Processing platform (“CAIP”) delivers high levels of automation, transparency, risk management and regulatory adherence across the the entire lifecycle of global Asset Servicing. The integrated platform enables enhanced client service and more efficient operational workflows.

As Project Manager, you will be delivering Client Implementation Projects for predominantly this Business Line. You will work closely with the client to agree on the project scope and plan and ensure that the project adheres to the firm’s delivery standards and ensuring that both client and internal teams are held accountable.

Strong influencing skills are needed to keep deliveries on track and ensure contractual obligations are met.

Key Responsibilities

• Lead end-to-end SaaS/software implementation projects from project initiation through go-live.
• Partner with clients to define project scope, timelines, deliverables, and success criteria.
• Develop and maintain detailed project plans and proactively track milestones and dependencies.
• Coordinate cross-functional teams including Product, Engineering, QA, Data/Conversion, and Client stakeholders.
• Facilitate project meetings, status updates, and steering discussions with internal and external stakeholders.
• Identify, manage, and escalate risks and issues to ensure timely resolution.
• Track scope changes and support structured change management processes.
• Coordinate and manage User Acceptance Testing (UAT), ensuring effective defect tracking and prioritization.
• Oversee data migration activities in collaboration with internal analysts and client teams.
• Support Program Increment planning and participate in relevant Agile ceremonies.
• Ensure readiness for go-live and coordinate transition to production support teams.
• Contribute to continuous improvement of implementation processes and delivery standards.

Qualifications

Essential Requirements

• 3–6 years of experience managing end-to-end software or SaaS delivery projects.
• Proven experience delivering technology projects within a banking, financial services, or software vendor environment.
• Solid hands-on experience across core project management areas including planning, scheduling, risk and issue management, scope/change tracking, and status reporting.
• Experience tracking project financials and timelines
• Experience working directly with external clients in a delivery or implementation capacity.
• Ability to independently manage small-to-medium implementation projects with minimal oversight.
• Strong communication skills with the ability to engage effectively with both business and technical stakeholders.
• Excellent organizational skills and strong attention to detail.
• Self-motivated and comfortable working across globally distributed teams.
• Ability to manage multiple priorities in a fast-paced, client-driven environment.
• Strong problem-solving skills and confidence in challenging and clarifying requirements when needed.
• Willingness to work in a hybrid model (2–3 days per week in the office).

Nice to Have

• Knowledge of Corporate Actions Processing or Asset Servicing.
• Experience using JIRA and Confluence.
• Project Management certifications (PMP, PRINCE2, Agile) are a plus

#LI-Hybrid

#LI-AC1

We are dedicated to fostering a collaborative, engaging, and inclusive environment and are committed to providing a workplace that empowers associates to be authentic and bring their best to work. We believe that associates do their best when they feel safe, understood, and valued, and we work diligently and collaboratively to ensure Broadridge is a company—and ultimately a community—that recognizes and celebrates everyone’s unique perspective.

Use of AI in Hiring

As part of the recruiting process, Broadridge may use technology, including artificial intelligence (AI)-based tools, to help review and evaluate applications. These tools are used only to support our recruiters and hiring managers, and all employment decisions include human review to ensure fairness, accuracy, and compliance with applicable laws. Please note that honesty and transparency are critical to our hiring process. Any attempt to falsify, misrepresent, or disguise information in an application, resume, assessment, or interview will result in disqualification from consideration.