Job Description

Who We Are

At Kyndryl, we run and reimagine the mission-critical technology systems that drive advantage for the world’s leading businesses. We are at the heart of progress; with proven expertise and a continuous flow of AI-powered insight, enabling smarter decisions, faster innovation, and a lasting competitive edge. For our people—Kyndryls—that means doing purposeful work that powers human progress. Join us and experience a flexible, supportive environment where your well-being is prioritized and your potential can thrive.

The Role

Kyndryl Technical Project Managers oversee the delivery of major infrastructure and cloud programs, unblocking teams at the technical level and ensuring the solution is robust, secure, observable, and scalable. You’ll orchestrate multi-practice teams (Cloud, Automation/Data & AI, Networking, Security, Digital Workplace, Core Infra/Mainframe) to deliver measurable business value.

You will still excel at plan/build/run cadence and financial stewardship—but your differentiation is your ability to dive deep with architects and engineers, challenge designs, understand failure modes, and turn complex technical risks into executable mitigation plans.

What you’ll do

· Own end-to-end technical delivery: plan, execute, and control scope, budget, schedule, and quality across complex programs and workstreams.

· Drive architecture & design alignment: lead or participate in HLD/LLD reviews, design authorities, ADRs, threat modeling, and readiness checks; ensure designs follow best practices (e.g., AWS Well-Architected, Azure CAF, Google Architecture Framework).

· Manage non-functional requirements: define and track SLAs/SLOs/SLIs, capacity/performance, resilience, backup/DR, observability, and security-by-design controls.

· Guide technical execution: coordinate epics/stories with engineering (Agile/Scrum/SAFe), manage environments and release plans (CI/CD), and ensure Infrastructure as Code (IaC) and automation are used where practical.

· Mitigate technical risk early: run dependency mapping, failure scenario analysis, test strategy (unit/integration, performance, chaos where applicable), and cutover/backout planning.

· Operationalize delivery: ensure runbooks, KBs, and handover-to-operations (ITIL/ITSM) are complete; stand up monitoring/alerting dashboards and SRE practices for steady-state.

· Assure security & compliance: coordinate IAM, network segmentation/zero trust, vulnerability & patch processes, data protection, and policy adherence (e.g., NIST/ISO 27001).

· Manage stakeholders & vendors: lead customer-facing technical forums, change control (CAB), partner/supplier deliverables, and executive-ready reporting that links technical progress to business outcomes.

· Optimize cost & performance: partner with FinOps to track cloud spend, right-size resources, and recommend architectural optimizations.

· Uplift the team: ensure the right skills are on the field; mentor junior PMs and engineers in delivery best practices and technical excellence.

Who You Are

Required Qualifications

· Mandatory certifications:

o PMP (Project Management Professional) or PRINCE2 Practitioner.

· Technical PM experience delivering complex infrastructure/cloud/security/networking/DWP/mainframe projects at scale.

· Ability to read, challenge, and communicate architecture and design (HLD/LLD), sequence/data flows, and infra topologies; comfortable facilitating design authorities.

· Proven use of Agile methods (Scrum/Kanban/SAFe) with enterprise governance (RAID, change control, financials).

· Practical understanding of IaC, CI/CD, and observability (e.g., Terraform, Azure DevOps/GitHub Actions/Jenkins, Prometheus/Grafana/Datadog/Splunk/Dynatrace/AppDynamics).

· Strong grounding in security-by-design and compliance, with the ability to translate requirements into concrete delivery tasks.

· Customer-facing leadership with excellent communication, negotiation, and executive storytelling skills in English.

Preferred Qualifications

· Hands-on depth in some of the Kyndryl technical domains: Cloud, ADAI, Networking, Security, Digital Workplace, Core Infra/Mainframe); breadth across two or more is a plus.

· Experience with cloud migrations/modernization, container platforms, and platform SRE/operations.

· Familiarity with FinOps practices and cost/perf optimization in hyperscalers.

· ITIL Foundation; Agile certifications (Scrum/SAFe) are a plus.

Being You

The “Kyn” in Kyndryl means kinship, which represents the strong bonds we have with each other, our customers and our communities. We focus on ensuring all Kyndryls feel included and we welcome people of all cultures, backgrounds, and experiences. Even if you don’t meet every requirement, we encourage you to apply. We believe in growth, and we’re excited to see what you can bring. At Kyndryl, employee feedback has told us that our number one driver of employee engagement is belonging. That sense of belonging — being a valued, respected, trusted member of the team — is fundamental to our culture and fueling great experiences for our customers. This dedication to welcoming everyone into our company means that Kyndryl gives you the ability to thrive and contribute to our culture of empathy and shared success. That’s The Kyndryl Way.

What You Can Expect

Your career with us isn’t just a job—it’s an adventure with purpose. We offer a dynamic, hybrid-friendly culture that supports your well-being and empowers you to grow. Our Be Well programs are thoughtfully designed to support your financial, mental, physical, and social health—because we know that when you feel your best, you do your best.

From your very first day, you’ll dive into impactful work that powers the systems our customers rely on every day. You won’t just contribute—you’ll make a difference, tackling meaningful projects that sharpen your skills and fuel your growth.

We’re here to champion your journey. With powerful tools to chart your career path, personalized development goals aligned with your ambitions, and continuous feedback to keep you inspired and on track, you’ll have everything you need to thrive and evolve. You’ll develop in-demand skills to grow your career and achieve your ambitions with access to cutting-edge learning opportunities—from certifications with Microsoft, Google, and Amazon to coaching and hands-on experiences. And through it all, you’ll be part of a culture that values empathy, restless learning, and a devotion to shared success.

We want you to thrive here—and we’re committed to helping you do just that. Ready to make an impact? Join us and help shape what’s next.

Get Referred!

If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.