Job Description

The Company

Think Research is a leader in delivering knowledge-based digital health software solutions. Our mission is to organize the world’s health knowledge so everyone gets the best care.

We create evidence-based, cutting-edge healthcare technology that supports clinical decision-making, standardizes care, and improves patient outcomes. For over a decade, our cloud-based, EMR-agnostic tools have empowered clinicians across primary care, acute care, and community or seniors care.

Today, Think Research serves over 13,000 healthcare facilities across five continents, reaching more than 300,000 doctors, nurses, and pharmacists. If you’re passionate about improving patient care through technology, this is the place for you.

About the Role

The Project Manager is responsible for the end-to-end execution of continuing medical education (CME) programs and related content, ensuring delivery against defined timelines, scope, budget, and quality standards. This role serves as the operational lead on assigned projects, driving coordination across internal and external stakeholders while maintaining a strong focus on executional excellence, client satisfaction and compliance.

Job Responsibilities

• Lead the end-to-end execution of CME programs, ensuring delivery aligned to scope, timelines, budget, strategic objectives, and quality standards.
• Translate program objectives into structured project plans, managing timelines, deliverables, dependencies, and workflows.
• Serve as the primary point of contact for external stakeholders, including faculty, medical writers, accrediting bodies, and sponsors.
• Coordinate cross-functional collaboration with internal teams (Sales, Marketing, eLearning, Operations) to ensure aligned and efficient program execution.
• Manage core project components, including timeline tracking, budget management, client communication, accreditation submissions, and content development processes.
• Monitor project progress, proactively identify risks or delays, and implement solutions to maintain momentum and delivery timelines.
• Support financial oversight by tracking project costs, maintaining alignment to budgets, and contributing to revenue recognition and gross margin targets.
• Provide clear, concise, and proactive status updates to internal and external stakeholders, ensuring transparency on progress, risks, and key decisions.
• Identify and resolve project challenges in a timely, collaborative manner, escalating when appropriate while maintaining ownership of outcomes.
• Ensure all work is executed in accordance with established processes, compliance requirements, and quality standards.
• Contribute to continuous improvement by identifying process gaps and recommending enhancements to workflows and team efficiency.

Qualifications

The role requires an individual with strong written and verbal communication skills who is dynamic, organized, and professional. Successful candidates will be able to interact with stakeholders at all levels and influence stakeholders to achieve the desired outcome. The ability to multi-task and independently move projects forward daily according to timelines is key, as is a great attitude. Specific requirements include:

• Minimum 3 years of project management experience with a demonstrated ability to manage multiple projects, ensuring effective communication with stakeholders, and supporting the delivery of projects on time, within scope, and on budget.
• Demonstrated expertise in collaborating with diverse cross-functional teams, effectively balancing and prioritizing competing objectives to achieve shared goals.
• Exceptional organizational skills, with the ability to manage and prioritize competing tasks in a fast-paced environment.
• Strong communication and interpersonal skills, capable of building trust with diverse stakeholders.
• Analytical and problem-solving abilities to address challenges and drive project success.
• Detail-oriented and quality-first approach, ensuring accuracy in all project and operational tasks
• Specific experience in the continuing medical education space, healthcare industry-related roles, pharmaceutical marketing, and/or pharmaceutical advertising industries is an asset

This is a full-time, remote position with an expected salary range of $80,000 - $90,000 CAD annually, depending on experience and qualifications. Think Research does not require Canadian work experience for this role.

Think Research may use artificial intelligence–enabled tools to support parts of the recruitment process, such as application screening or candidate matching. These tools are used to assist — not replace — human decision-making.

Why Think Research

• Fully remote work environment, with a Toronto headquarters that supports in-person collaboration, connection, and team events when it adds value
• Competitive salary and benefits, including 4 weeks of paid vacation plus 6 personal days
• Meaningful work that directly impacts patient care
• Growth opportunities with leaders who support development through mentorship
• Culture & Collaboration: Our work is guided by five core values:
• TEAMWORK – Win as a team by embracing collaboration and inclusion
• HONOUR – Act with integrity, ethics, and accountability
• INNOVATION – Drive customer-centric, forward-thinking solutions
• NOTABLE IMPACT – Empower customers and communities through service and dedication
• KNOWLEDGE – Embrace continuous learning and shared growth

Think Research and all subsidiaries are proud to be an equal opportunity employer and is committed to creating a diverse and inclusive workplace, free of discrimination and harassment.

We provide equal employment opportunities (EEO) to all employees and applicants regardless of race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

We are committed to providing accommodations for people with disabilities. Should you require an accommodation, we would like to work with you to meet your needs.