Job Description

Qiscus is an AI-powered omnichannel conversational platform that helps businesses embrace the new expectations of excellent Customer Experience (CX) through the ability to engage in timely conversations at scale. As real-time communication technology becomes increasingly essential, we aim to ensure that project developmentfrom ideation to completionis delivered efficiently and with outstanding results. We are looking for a dynamic and passionate Project Manager to join our team and drive project success across multiple initiatives.

What You Will Do

• Lead end-to-end project management, ensuring timely delivery within scope and budget.

• Coordinate with internal teams and external vendors for seamless project execution.

• Define clear project scopes, objectives, and deliverables, ensuring technical feasibility.

• Develop detailed project plans, allocate resources efficiently, and monitor progress.

• Identify potential risks, propose mitigation strategies, and adapt to project changes.

• Maintain strong relationships with stakeholders, providing regular updates and reports.

• Continuously evaluate project outcomes and recommend process improvements.

What You Will Bring to the Role

• Bachelor’s degree in Computer Science, Engineering, IT, or a related field.

• Minimum of 2 years’ project management experience, preferably in tech or SaaS.

• Strong understanding of project management methodologies like Agile, Scrum, Kanban, or Waterfall.

• Proficiency with project management tools (e.g. Notion, Trello, Jira)

• Excellent communication, leadership, and problem-solving skills.

• Ability to manage multiple projects simultaneously in a dynamic environment.

• PMP, Agile certification, or an equivalent qualification is a plus.