Job Description

We are PXC, the UK’s largest provider of wholesale connectivity. Our vision is to be the UK’s #1 wholesale platform, a one-stop shop provider of connectivity, voice, cloud and security underpinned by the UK’s most robust, secure, resilient and reliable network.

Born from the combination of Virtual1 and TalkTalk’s wholesale services and national network business, we operate across our 3 core sites (Salford, London and Skopje, North Macedonia).

Our mission is clear, to be the UK’s best company to work for and best to work with. We believe this success is driven by the power of our employees. We empower our people to become true experts in their field who embody our values every day: we care; we challenge; we commit.

As part of the Major Change function, the Project Manager is the driving force behind the delivery of strategic projects. Responsible for delivering on time and within budget, the Project Manager ensures that all stakeholders are aligned and accountable to project objectives and maintains momentum on project deliverables. This includes managing complex software development initiatives and ensuring adherence to the Software Development Life Cycle (SDLC) best practices.

Key Responsibilities

• Drive the delivery of projects, ensuring they meet business requirements and are delivered to time, budget, and quality standards.
• Oversee the full project lifecycle from initiation to completion, developing end-to-end project plans in adherence to the PXC Change Framework and SDLC principles.
• Manage projects within the telecoms domain, ensuring compliance with industry standards and regulatory requirements.
• Coordinate with network engineering, development teams, and third-party vendors to deliver telecom and software solutions.
• Lead and manage software development projects through all phases of the SDLC, including:
  • Requirements gathering and analysis
  • Solution design and architecture
  • Development and coding
  • Testing (unit, integration, system, and user acceptance)
  • Deployment and transition to operations
• Work closely with cross-functional teams, including Product Owners, Business Analysts, Developers, and QA Engineers, to define project scope and deliverables.
• Establish and maintain the overall project plan, key milestones, and work packages, ensuring clear accountability and ownership across the stakeholder group.
• Identify and proactively manage risks, issues, and dependencies, escalating as appropriate.
• Provide potential resolutions to problems, project changes, and resource constraints.
• Set up and manage appropriate project governance, including SteerCos and reporting to ensure stakeholders remain fully engaged.
• Ensure planned project deliverables are fit for purpose and successfully accepted into service.
• Establish and execute project communications plans, including pre/post-implementation comms.
• Identify and track project success factors and operational KPIs.
• Conduct end-of-project evaluations and ensure lessons learned are factored into future projects.

Skills & Experience

• Proven experience in successful project delivery, ideally within the telecommunications sector (e.g., network rollout, infrastructure upgrades, OSS/BSS integration).
• Proven experience leading software development projects across all phases of the SDLC, with strong understanding of Agile and Waterfall methodologies.
• Strong stakeholder engagement, collaboration, and problem-solving skills.
• Understanding of telecom technologies such as fibre, 5G, VoIP, or IP networking.
• Accreditation in project management (e.g., PRINCE2, APM).
• Good commercial awareness, ensuring projects are delivered cost-effectively while meeting business case assumptions.
• Demonstrated ability to lead a matrix team to deliver project objectives.
  

  How we look after our employees

• Our brand new “PXC Flex” benefit launched in January 2025, which includes Flex30, an additional 30 hours* of leave every year for you to use how you wish

• Our hybrid working policy offers you flexibility to work from home as well as connecting with your colleagues in one of our accessible and collaborative office spaces

• A starting holiday allowance of 25 days* holiday and up to 10 extra days* leave via our holiday purchase scheme

• Free private healthcare for all employees, competitive pension scheme and the opportunity to earn bonus

• Free broadband for all employees plus gifts for major life events such as marriages and births

• Flexible salary sacrifice scheme including dental, gym plus a huge range of shopping and leisure discounts so you can save even more cash

• A range of inclusive employee networks to help integrate employees into life at PXC

At PXC, we know that diversity means success and innovation. We want our workplace to reflect the communities and customer we serve. Being inclusive is part of our DNA; we are all 100% human, and we create a culture where you can truly be yourself.

We’re also not your usual 9-5. We are a dynamic workplace and we want to talk to you about how you like to work.