Job Description

Be part of an amazing story.

Macy’s is more than just a store. We’re a story. One that’s captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring stores and irresistible products…about the excitement of the Macy’s 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We’ve been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work.

The Specialist, Project Management will serve as the key liaison between Macy’s marketing, creative, and media teams to manage the planning and execution of campaigns and campaign assets. This role is responsible for driving end to end workflow, maintaining visibility into project schedules, and ensuring alignment across stakeholders. The position plays a critical role in translating campaign strategy into actionable plans and deliverables, enabling teams to operate with clarity and focus. This role ensures that work moves forward efficiently and meets established deadlines.

What You Will Do

• Lead cross-functional workflows for marketing campaigns, managing multiple concurrent workstreams and stakeholders to ensure alignment, progress, and timely delivery across teams.
• Develop and manage comprehensive project schedules while identifying key milestones, risks, and dependencies.
• Define campaign deliverables, timelines, and expectations, and drive execution to hit key milestones.
• Maintain project visibility through clear documentation (project plans, integrated schedules) and deliver concise weekly status updates and meeting recaps.
• Align stakeholders across marketing, creative, and media teams by serving as the central point of contact, driving accountability, and unblocking work.
• Facilitate communication and feedback by capturing decisions and translating inputs into clear action items and next steps.
• Troubleshoot and resolve cross-functional challenges, proactively surfacing risks and removing obstacles to ensure project success.
• Ensure process adherence while identifying opportunities to optimize workflows and improve operational efficiency.

Skills You Will Need

• Outstanding organizational skills with the ability to manage multiple projects simultaneously.
• Strong communication skills with the ability to synthesize complex situations into clear action items and next steps.
• Adaptable and solution-oriented, with a proactive approach to problem-solving.
• Comfortable working in ambiguous situations with a bias towards action.
• Exceptional stakeholder management skills, fostering strong relationships internally and externally.
• Ability to drive a culture of collaboration, innovation, and operational excellence.
• Passion for brand marketing and creative development, with an understanding of consumer behavior and industry trends.

Who You Are

• 5-7+ years of experience in project/program management, creative operations, or brand marketing with a strong focus on agency management.
• Experience managing the execution of campaigns across multiple platforms, ensuring seamless integration of creative assets.
• Deep understanding of 360-degree campaign execution, including digital, social, video, in-store, and experiential marketing.
• Strong leadership and communication skills with the ability to influence and drive alignment across multiple stakeholders including senior leaders.
• Proven ability to manage complex projects and competing priorities in a fast-paced environment.
• Highly organized with exceptional attention to detail and problem-solving skills.
• Experience working within retail, fashion, or consumer brand marketing is preferred.
• Familiarity with project management tools and methodologies; experience with Adobe Workfront platforms is a plus.
• Bachelor's degree in Marketing, Communications, Business, or a related field (or equivalent work experience).

What We Can Offer You

Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities.

Some additional benefits we offer include:

• Merchandise discounts
• Performance-based incentives
• Annual merit review
• Employee Assistance Program with mental health counseling and legal/financial advice
• Tuition reimbursement

Access the full menu of benefits offerings here

About Us

This is a great time to join Macy’s! Whether you’re helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people’s lives.

Join us and help write the next chapter in our story - apply today!

This job description is not all-inclusive. Macy's, Inc. reserves the right to amend this job description at any time. Macy's, Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.

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