Job Description

Project Management Officer (PMO):

Samsung Wallet is a mobile payment service and digital wallet developed by Samsung. It is designed to be a one-stop shop for all debit cards, credit cards, digital passes and tickets, making them easy to access and use when necessary. With the rise of NFC payment terminals in stores and evolving consumer preferences over the past year, Samsung Wallet has never been more important. Working on the Samsung Wallet team will give you a chance to make a significant impact on the lives of millions of people around the world and will be invaluable to the future of payments and financial services. You'll have the opportunity to collaborate with and learn from experts from a variety of fields, as well as work on exciting, challenging projects.

We are seeking a PMO (Project Management Officer) with at least 5 years of experience who is highly organized and detail-oriented. The PMO will be responsible for managing a variety of projects, work closely with the Business and Product owners to ensure commercial launch of critical Wallet features on time, will handle day-to-day tasks including planning managing dependencies across work streams, beta testing facilitation, contract management, CMS (Content Management System) management, and marketing tasks. The ideal candidate will have a proven track record of delivering complex projects on time, along with exceptional communication and problem-solving skills.

Role and Responsibilities

Responsibilities

• Manage multiple projects concurrently towards timely launch, identifying and resolving dependencies across workstreams, managing the overall schedule and keeping it updated
• Manage internal team processes including budget and finance, vendor onboarding and marketing program submissions
• Handle day-to-day activities necessary to keep the project moving, including facilitate beta testing, drive closure of contract and marketing tasks by respective stakeholders, managing CMS (Content Management System) etc.
• Develop and maintain project plans and timelines all the work streams, and ensure that all projects are delivered on time; or highlight risks and red flags early on to the executives
• Communicate with stakeholders to ensure that project goals and deliverables are understood and met
• Identify and resolve issues and risks that may impact project delivery
• Collaborate with cross-functional teams, including business, legal, marketing, development, and operations, to ensure that all project dependencies are properly managed
• Manage vendor relationships and contracts, including negotiations and tracking of deliverables
• Develop and maintain project documentation, including status reports and project artifacts

Skills and Qualifications

Requirements

• Bachelor's degree in a relevant field such as project management, business, or computer science
• At least 5 years of experience in project management
• Excellent communication, problem-solving, and time management skills
• At least 3 years of experience with mobile applications focused on wallet capabilities
• Strong attention to detail and ability to manage multiple projects concurrently
• Experience working with cross-functional teams and managing vendor relationships
• Proficiency in project management tools and software (e.g. Microsoft Project, JIRA)
• Track record of navigating organizational complexity
• Proficiency in Korean language is desirable, but not mandatory

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At Samsung, we believe that innovation and growth are driven by an inclusive culture and a diverse workforce. We aim to create a global team where everyone belongs and has equal opportunities, inspiring our talent to be their true selves. Together, we are building a better tomorrow for our customers, partners, and communities.

* Samsung Electronics America, Inc. and its subsidiaries are committed to employing a diverse workforce, and provide Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, gender identity, status as a protected veteran, genetic information, status as a qualified individual with a disability, or any other characteristic protected by law.

Reasonable Accommodations for Qualified Individuals with Disabilities During the Application Process

Samsung Electronics America is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. If you have a disability and require a reasonable accommodation in order to participate in the application process, please contact our Reasonable Accommodation Team (855-557-3247) or SEA_Accommodations_Ext@sea.samsung.com for assistance. This number is for accommodation requests only and is not intended for general employment inquiries.