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The Project Management Officer (PMO) is a strategic leader responsible for high-level project planning, resource management, and cross-departmental collaboration. By providing structure and oversight to the project management process, the PMO ensures that projects are planned, resourced, and executed effectively, bridging the gap between Project Managers and the rest of the company. This role manages critical PMO systems, supports resource allocation, and engages in strategic communication efforts, training initiatives, and leadership meetings to drive continuous improvements in project management practices.
Responsibilities include, but are not limited to:
•Prepare and deliver training sessions related to project management practices and procedures
•Conduct quality assurance reviews to maintain high standards of deliverable quality
•Collaborate with technical teams to improve project workflows and system integrations
•Facilitate project kickoff meetings and stakeholder communications
•Monitor project progress, timelines, risks, and deliverables
•Manage project resources and support automation processes for team and project setup
•Maintain project management templates, documentation, and governance standards
•Assign Project Manager support based on project requirements and team capacity
•Lead project planning, governance, and resource allocation activities across multiple initiatives
•Coordinate project intake meetings, planning sessions, and alignment meetings with stakeholders
•Analyze opportunities for continuous improvement and operational efficiency
•Maintain project calendars, planning schedules, and organizational reporting hubs
•Serve as a backup resource for Project Managers when needed
•Develop, maintain, and update project management policies, procedures, and guidelines
•Facilitate leadership meetings, planning sessions, and project review meetings
•Manage stakeholder engagement and communication strategies
•Support project closure activities and ensure proper documentation of completed work
•Facilitate Scrum ceremonies including sprint planning and retrospective meetings
•Participate in requirements gathering and project discovery activities
•Manage and monitor project related support tickets and process improvement initiatives
•Maintain project databases, reporting tools, and project management systems
•Support Project Managers by providing guidance, oversight, and operational assistance
•Prepare and present executive level project reports and status updates
•Oversee cross departmental collaboration to ensure successful project execution
•Monitor team capacity and support efficient workload distribution
Requirements:
Key Skills:
Leadership
Strategic Planning & Prioritization
Project Governance
Stakeholder Management
Communication & Executive Reporting
Resource Management
Operational Excellence
Risk Management
Capacity Planning
Change Management
Qualifications
Project Management Professional (PMP) certification
Agile Certified Practitioner preferred (or proven experience)
Advanced proficiency in PM tools (Microsoft Planner, Azure DevOps, Excel, or equivalent platforms).
Education:
Bachelor's degree in Business Administration(orrelated)
Experience:
3–5+ years of managing projects directly, project program coordination, managing enterprise-level projects
Strong understanding and proven experience in agile, scrum, traditional, and hybrid methodologies
Software and Accesses:
Microsoft Planner license (Planner and Project Plan 3)
Teams Premium + Copilot
Microsoft Fabric Free
Project/Squad Teams Groups ownership
Bloom Growth admin access
MSP PMO Division Group
PMO App AdministrationGroup
MSP CSuite Group
Azure DevOps
Squads Group
SG-External Share security group
Resource Allocation automation – Group creation
PSA Recordings Folder
Project Management Office Division Calendar
Work Shift:
8:30 AM - 5:30 PM [EST][EDT] (United States of America)
Languages:
English
Ready to dive in? Apply now and make sure to follow all the instructions!
Our application process involves multiple stages, and submitting your application is just the first step. Every candidate must successfully pass each stage to move forward in the process.
Please keep an eye on your email and WhatsApp for the next steps. A recruiter will be assigned to guide you through the application process. Be sure to check your spam folder as well.
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