VINFAST

Project Management for Vehicle UX

VINFAST  •  Hanoi, VN (Onsite)  •  3 months ago
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Job Description


JOB OVERVIEW

The Vehicle UX EE Program Manager serves as the operational
backbone for delivering the Vehicle UX vision.
While the
Vehicle UX Manager

defines strategy and experience direction,
and UX Leads create the UX requirements, the Program Manager ensures that:

  • These
    requirements are correctly added into Jira tickets or other tracking
    methods

  • They
    are tracked throughout development

  • Cross-functional
    teams stay aligned and accountable

  • Issues
    or deviations are escalated early

  • Demos,
    validation gates, and alignment rituals actually happen

  • There
    are
    no surprises

    in the final vehicle experience


The role is essential in closing current execution gaps and
establishing robust, scalable workflows for how UX collaborates with EE/SW
teams.


JOB DESCRIPTION


1. Protect and Track the UX Vision


  • Maintain
    complete visibility over all UX requirements, decisions, and related
    engineering work.

  • Ensure
    the intended experience is followed by downstream engineering teams
    through continuous monitoring and follow-up.

  • Highlight
    any drift from UX intent early, before it becomes costly or irreversible.


2. Requirement Intake & Jira Ticket Management


  • Ensure
    all UX requirements provided by UX Leads are properly created as Jira
    tickets or other tracking methods

  • Check
    that tickets have clear owners, deadlines, and linkage to engineering
    tasks.

  • Maintain
    traceability from requirement → Jira item → implementation → integration →
    UX validation.


3. Continuous Tracking & Follow-Up


  • Conduct
    regular follow-up with EE, SW, HMI, Features, Integration, and Validation
    teams.

  • Track
    progress on all UX-related items — features, behaviors, animations,
    interactions, lighting, audio cues, etc.

  • Identify
    blockers early and drive them toward resolution.

  • Clearly
    surface risks and gaps to the Vehicle UX Manager and Program Office.


4. Issue Escalation & Convergence Support


  • Raise
    misalignments or stalled items into convergence meetings for discussion
    and decisions.

  • Prepare
    topics with context, data, and required input.

  • Ensure
    decisions made in convergence are recorded and followed by downstream
    teams.


5. Establish & Run a UX Demo Culture


  • Create
    a recurring demo cadence to review in-progress experiences.

  • Coordinate
    builds, recordings, or vehicle access for UX and stakeholders.

  • Capture
    issues found during demos and ensure they are tracked in Jira and
    resolved.

  • Support
    UX sign-off and approval gates by preparing materials and organizing
    stakeholders.


6. Drive Alignment & Collaboration Forums


  • Organize
    and facilitate cross-functional alignment meetings between UX, EE, SW,
    HMI, Integration, and Program Management.

  • Set
    agendas, document outcomes, track actions, and follow through rigorously.

  • Ensure
    all teams have a consistent understanding of UX intent and development
    status.


7. Support Process Improvement (Design & DevOps for
UX)


A critical part of the role is to support the Vehicle UX
Manager in improving
how UX collaborates with engineering

.


This includes:


  • Helping
    define better requirements management processes

  • Closing
    current workflow gaps (handover, tracking, communication, demo,
    validation, sign-off)

  • Supporting
    initiatives to improve design → development → integration flow

  • Driving
    adoption of more consistent Jira usage for UX tracking

  • Helping
    introduce new tools, ways of working, and DevOps-style practices to ensure
    long-term scalability


This person must not only track today’s work but also help
build
the future system

.


8. Reporting & Documentation


  • Prepare
    weekly reports on UX requirements coverage, progress, blockers, and risks.

  • Maintain
    decision logs, open issue lists, and experience validation trackers.

  • Provide
    clear and concise updates to the Vehicle UX Manager and Program
    stakeholders.


Requirements


  • 3–7+
    years in PMO, Program/Project Management, UX Engineering, Systems
    Engineering, or similar roles.

  • Strong
    familiarity with automotive EE/SW development.

  • Experience
    with Jira and requirement/ticket management processes.

  • Excellent
    cross-functional coordination and communication skills.

  • Highly
    disciplined in tracking details and following through.

  • Able
    to drive accountability without direct authority.


Preferred Qualifications


  • Experience
    in vehicle UX, HMI, cockpit systems, infotainment, or related domains.

  • Strong
    understanding of multi-domain development (UX, EE, UI, software,
    integration, testing).

  • Experience
    building new processes or enabling organizational change.

  • Comfort
    facilitating complex meetings with diverse stakeholders.


Traits for Success


  • Proactive
    and persistent — nothing escapes tracking.

  • Comfortable
    “pushing” for clarity, follow-up, and alignment.

  • Detail-oriented
    but able to zoom out to identify system-level issues.

  • Skilled
    at early escalation and risk communication.

  • A
    builder: helps establish new processes and raise the maturity of UX
    delivery.

With respect to all your personal data shared to VinFast in the application and the entire recruitment process of VinFast, by clicking “Apply”, submitting your resumé/CV and/or participating in VinFast's recruitment process, you agree that you have read VinFast's Personal Data Protection Policy ("Policy") posted at

https://vinfastauto.com/vn_vi/dieu-khoan-phap-ly

or

https://vinfast.vn/privacy-policy/

, you agree to the Policy and consent for VinFast to process your personal data in accordance with the Policy and the applicable regulations on personal data protection.

To all recruitment agencies

: VinFast
does not

accept agency resumes. Please do not forward resumes to our careers alias or other VinFast employees. VinFast is not responsible for any fees related to unsolicited resumes.
VINFAST

About VINFAST

VinFast - a member of Vingroup – envisioned to drive the movement of the global smart electric vehicle revolution. Established in 2017, VinFast owns a state-of-the-art automotive manufacturing complex with globally leading scalability that boasts up to 90% automation in Hai Phong, Vietnam.

Strongly committed to the mission for a sustainable future for everyone, VinFast constantly innovates to bring high-quality products, advanced smart services, seamless customer experiences, and pricing strategy for all to inspire global customers to jointly create a future of smart mobility and a sustainable planet. Learn more at: https://vinfastauto.com.

Industry
Automotive & Mobility
Company Size
5,001-10,000 employees
Headquarters
Cat Hai, VN
Year Founded
Unknown
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