Job Description

Primary Objective:

As a Project Manager you are a member of the Ceiling Plus Project Management team serving our customers and project managers. As a member of the team your primary responsibility is to support our customers and project managers through the successful completion of assigned projects. You will be customer facing and responsible to ensure customer responded to and expectations are met, resulting in the highest level of customer satisfaction.

Basic Job Requirements

• Demonstrate highest level of customer satisfaction

• Manage day to day interaction with internal and external customers

• Communicate difficult/sensitive information to clients tactfully

• Aide in developing lasting relationships with clients that foster new business opportunities

• Maintain and update project records

• Process design solution orders through project close out

• Act as a point of contact for customers and sales representatives

• Provide customer and PM support

• Assist with organizing and hosting project meetings

• Create shippers and submit close out docs for projects

• Maintain communication log for ongoing projects

• Track project milestones and update project schedules in backlog

• Assist with data tracking

• Escalate financial concerns/issues to upper management timely

Qualifications:

• Must be motivated, highly organized and detail orientated

• Strong communication skills both written and verbal

• Excellent problem solving and decision-making skills

• Ability to prioritize

• Must be a team player

Experience:

• Strong communication (verbal and written) skills

• Ability to read construction drawings preferred

• Proficient in Microsoft applications (Word, Excel, etc.) and Smartsheet

• Candidate must be actively enrolled in school working towards a Bachelor’s degree in Project Management, Construction Management or similar program preferred

Rate of pay may be adjusted based on the qualifications and experience of the candidate.

USG employees enjoy a number of benefit options for themselves and their families. These include two medical insurance options, as well as vision and dental coverage. The cost of these optional programs varies based on coverage level - employees generally pay 25% of the monthly premium cost, USG pays the rest. These coverage options are offered on the first day of employment with no waiting period.

Additionally, USG employees enjoy both a 401(k) Investment Plan with company match and a pension plan. Beyond these main features, employees may also choose from a number of additional programs like life insurance, accident insurance, legal insurance, even pet insurance, just to name a few. USG also offers Quarterly (hourly) / Annual (salary) bonus potential for all employees based on performance metrics tied to safety, quality, and productivity. USG also provides employees with paid time off and paid holidays.

Since 1902, Chicago-based USG has been a leader in producing innovative, award-winning products and systems to build everything from major commercial developments and residential housing to home improvements. USG's employees are committed to the highest levels of customer satisfaction and quality in everything we do. Our steadfast commitment to the company's core business values – innovation, quality, integrity, service, diversity, efficiency and safety – have helped us become the company we are today.

EOE including disability/veteran