Qualification & Experience:
Graduate/Post Graduate with 7+ years of experience in Project management/ leading Projects, IT Operations Management with following criteria:
Expert level:
Leadership skills & Project Management
Experience in handling & managing multiple operations teams
Ability to develop, engage and motivate people
Service Delivery Management
Scrum Master Role & activities
Enabler for the effective functioning of a software development team using Agile methodologies
Intermediate level:
Min 2 years of scrum master role
Product Lifecycle Management
Business process analysis experience with technical support, Risk management
Knowledge on Agile/ SAFe principle mandate
Understanding of the ITSM tools like ServiceNow and Service delivery architecture mandate
Ability to shift between domains and multi-skills experience is highly desirable.
Professional Networking skills
Managing Suppliers and Vendors
Others:
Quality management System awareness is desirable
Willingness to travel for short term to Europe
Knowledge of Aerospace domain, especially in Communication and IT supplier management
Responsibilities:
Hold the full responsibility to lead & manage the cross functional teams along with subcons in IIDP in India in right direction to achieve the success and drive service delivery while aligning with overall objective for the perimeter
Facilitates scrum and agile ceremonies such as sprint planning, daily stand-ups, sprint reviews, and retrospectives. Identifies and reports progress via appropriate metrics.
Develop autonomy in team and build accountability to delivery services with quality
Drive continuous improvement initiatives with team to optimize the IT operations
Manage and monitor KPIs and SLAs while ensuring right level of communication to stakeholders
Lead the team using a performance management and development process with the right training program.
Continuous providing of effective feedback to team members, stakeholders & build a cordial relationship amongst all.
Work with the business counterparts from Europe & India to build right strategy for team, roadmaps for minimum 1 year, visibility across teams
Manage and Escalate on time with proposed mitigation/corrective action if service delivery is not meeting expectation
Coach, mentor, provide oversight and direction to the team accordance with the organization's policies and procedures
Develop the team to take the delegation and empower them to take responsibility for their jobs and goals
Maintain transparent and appropriate communication with the team
Responsible for budget management of the perimeter
Ability to understand and support:
IT Enablement processes
Supplier enablement and support within their scope
Ability to upskill if required
Work alongside 1-2 Scrum Teams, ensuring timely delivery of features within budget and quality to achieve customer satisfaction.
Effectively guide and facilitate the sprint ceremonies to consistently achieve the sprint goals.
Protect scrum teams from outside distractions, impediments or team conflicts, and maintain focus on product backlog and project timeline.
Exhibit servant leadership to serve the scrum team and the larger organisation.
Ensure that sprint deliverables are adhering to the Quality and regulatory guidelines
Experience with conflict resolution, scope management, issue & risk tracking, communicating to clients and partners and vendor management
Ability to provide solutions, determine overall design direction and provide recommendations for complex issues
Responsible to maintain the agreed SLA/OLAs
This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.
Company:
Airbus India Private Limited
Employment Type:
Permanent
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Experience Level:
Professional
Job Family:
Supplier Management <JF-SM-SR>
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Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to emsom@airbus.com
At Airbus, we support you to work, connect and collaborate more easily and flexibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking.
Airbus pioneers sustainable aerospace for a safe and united world.
The Company constantly innovates to provide efficient and technologically-advanced solutions in aerospace, defence, and connected services. In commercial aircraft, Airbus designs and manufactures modern and fuel-efficient airliners and associated services. Airbus is also a European leader in space systems, defence and security. In helicopters, Airbus provides efficient civil and military rotorcraft solutions and services worldwide.
