Birlasoft

Project Lead-Enterprise Apps

Birlasoft  •  Hyderabad, IN (Onsite)  •  10 days ago
Apply
Save Job
Mark Applied Mark Interviewed Mark Offered
Hide Job Report Job
AI can make mistakes so check important info. Chat history is never stored.

Job Description

Area(s) of responsibility

  • Understand and document business requirements related to Sales, Service, and Marketing processes
  • Configure SAP CRM modules including:
    • Organizational Management
    • Business Partner & Account Management
    • Service Orders, Complaints, and Contracts
    • Interaction Center / Web UI
  • Prepare Functional Specification Documents (FS) and support Technical Specifications
  • Support SAP CRM integrations (ECC/S/4HANA, Middleware, IDocs, RFCs)
  • Perform system configuration, testing (Unit, SIT, UAT), and defect resolution
  • Support data migration, cutover, and go‑live activities
  • Provide user training, workshops, and documentation
  • Support AMS / production issues (L2/L3) and continuous improvement
  • Coordinate with ABAP and integration teams

Required Skills

  • Strong functional knowledge of SAP CRM (Sales, Service, Marketing)
  • Experience with CRM Web UI configuration
  • Good understanding of CRM Middleware & integration concepts
  • Knowledge of end‑to‑end CRM business processes
  • Experience in documentation and stakeholder communication
Birlasoft

About Birlasoft

Navigating Change. Powering Progress. | Reimagining the Future with Birlasoft

Birlasoft, a powerhouse where domain expertise, enterprise solutions, and digital technologies converge to redefine business processes. We take pride in our consultative and design thinking approach, driving societal progress by enabling our customers to run businesses with unmatched efficiency and innovation. As part of the CKA Birla Group, a multibillion-dollar enterprise, we boast a 12,000+ professional team committed to upholding the Group's 170-year legacy. Our core values prioritize Diversity, Equity, and Inclusion (DEI) initiatives, along with Corporate Social Responsibility (CSR) activities, demonstrating our dedication to building inclusive and sustainable communities. Join us in shaping a future where technology seamlessly aligns with purpose.

For further information, visit www.birlasoft.com

Industry
IT & Software
Company Size
10,000+ employees
Headquarters
Pune, IN
Year Founded
Unknown
Website
birlasoft.com
Social Media