Job Description

Keyloop bridges the gap between dealers, manufacturers, technology suppliers and car buyers. We empower car dealers and manufacturers to fully embrace digital transformation. How? By creating innovative technology that makes selling cars better for our customers, and buying and owning cars better for theirs.
We use cutting-edge technology to link our clients’ systems, departments and sites. We provide an open technology platform that’s shaping the industry for the future. We use data to help clients become more efficient, increase profitability and give more customers an amazing experience. Want to be part of it?

Role Purpose:
Responsible for managing customer and internal projects to budget, schedule, and quality. Working with global teams across departments and markets, this role demands timely and effective communications with customers and various internal parties across multiple concurrent projects. Working closely with customers, managing their expectations, and ensuring that work is completed on time to expected standards.
The Project Lead is well organized, articulate, detail-orientated and able to work on tight deadlines with an understanding of business operations. You take pride in your work and customer service and have the drive to make things happen to get the job done.

Key Responsibilities

• Analyse defined scope, impact, resources, and outcomes of projects, and gain customer agreement to these.
• Assign work, share information around an order/project, delegate responsibilities and support the involved resources to ensure on time customer delivery.
• Monitor project scope, deliverables, costs, performance, and business benefits to keep on track. Report and escalate on both adhoc and regular deviations.
• Maintain and control documentation and systems, and communicate project progress and outcomes to the project sponsor and the customer.
• Deal with project issues promptly and professionally, escalating where necessary during, and on completion of the project.
• Close projects to enable revenue recognition, and review lessons learned.

Skills & Experience

• 3+ years’ experience as a Business Analyst / Project Coordinator in an operational or technology environment, managing customer and internal projects, including budgeting, scheduling, and quality control.
• Excellent communication skills, both written and verbal.
• Excellent interpersonal skills with the ability to quickly develop effective working relationships with internal and external project teams.
• Knowledge of project management methodologies.
• Ability to work with remote teams and on tight deadlines

Key Attributes

• Customer-focused mindset with a passion for improving user experience.
• Collaborative and adaptable, able to work across diverse teams and time zones.
• Detail-oriented but able to see the bigger picture.

Why join us? We’re on a journey to become market leaders in our space – and with that comes some incredible opportunities. Collaborate and learn from industry experts from all over the globe. Work with game-changing products and services. Get the training and support you need to try new things, adapt to quick changes and explore different paths. Join Keyloop and progress your career, your way.
An inclusive environment to thrive We’re committed to fostering an inclusive work environment. One that respects all dimensions of diversity.  We promote an inclusive culture within our business, and we celebrate different employees and lifestyles – not just on key days, but every day.
Be rewarded for your efforts We believe people should be paid based on their performance so our pay and benefits reflect this and are designed to attract the very best talent. We encourage everyone in our organisation to explore opportunities which enable them to grow their career through investment in their development but equally by working in a culture which fosters support and unbridled collaboration.
Keyloop doesn’t require academic qualifications for this position. We select based on experience and potential, not credentials.
We are also an equal opportunity employer committed to building a diverse and inclusive workforce.  We value diversity and encourage candidates of all backgrounds to apply
" At Keyloop, AI is a daily ally: We encourage and train every employee to use our AI tools to boost their creativity and productivity."