This is a remote position.

At Madiff, we connect top IT talent with cutting-edge companies through remote Agile teams and nearshore outsourcing. With operations in Poland, Portugal, France, and the UK, we specialize in AI, DevOps, and Cybersecurity – supporting industries like Telecom, Banking, and Hi-Tech.

Are you an experienced Project Implementation Manager with a passion for driving enterprise-wide tool adoption and stakeholder engagement?

We are looking for a
Project Implementation Manager & Support Lead
to join our client’s team in the
financial services
industry.

Responsibilities:

• 
  Lead onboarding and adoption of
  Planview Portfolios
  , ensuring compliance with governance and reporting standards

• 
  Provide hands-on
  PPM support
  , including access setup, data validation, and configuration checks

• 
  Monitor portfolio setup and data integrity against governance rules

• 
  Coordinate with Tech Leads, Portfolio and Ops teams to identify blockers and drive tool adoption

• 
  Facilitate office hours, walkthroughs, and training aligned with system behaviour

• 
  Own the onboarding and support tracker – monitor access issues, recurring questions, and lessons learned

• 
  Reinforce
  time logging standards
  and ensure reporting deadlines are met

• 
  Collect user feedback and support backlog prioritisation for future releases

• 
  Identify and empower team champions to ensure smooth handovers between onboarding waves

Requirements

• 
  5+ years
  of experience in project portfolio management, program coordination, or enterprise tool implementation

• 
  Proven experience in rollout, configuration, and adoption of
  PPM tools
  (Planview, Clarity, Workfront, Jira Align)

• 
  Strong knowledge of time tracking, project intake, and portfolio reporting processes

• 
  Excellent communication, facilitation, and stakeholder engagement skills with senior leaders

• 
  Ability to manage competing priorities in a fast-paced environment

Nice to Have:

• 
  Experience leading enterprise-wide PPM implementations and acting as a Product Owner or liaison

• 
  Familiarity with Agile, hybrid, and waterfall delivery models

• 
  Knowledge of
  CapEx tracking, resource forecasting, and prioritisation
  in FinTech or large enterprise settings

Benefits

• 
  Remote work
  in Poland

• 
  Full-time engagement, aligned with
  standard Polish business hours

• 
  International exposure in a leading
  financial services
  environment

• 
  Comprehensive medical care