Job Description

Key purpose:

The candidate will deploy BTL Global Supply Chain offers for new and existing accounts within his parameter. He/she will work together with operations and regional IT to complete the different phases of a WMS implementation: design, training, configuration, testing, reports and support. He/she will also work on Pre-Sales requirements as may be required by his manager and the business.

Duties and responsibilities:

• Manage project plan
• Lead functional and interface design workshop
• Prepare WMS Functional Flow
• Prepare interface specification with mappings
• Prepare specification for reports
• Perform configuration in WMS
• Conduct key user training
• Perform integration testing
• Support user acceptance test
• Prepare test scenarios
• Perform data migration for existing customer migrating to WMS
• Provide onsite support for go-live
• Troubleshoot production issues
• Assess customers' needs in respect of their operational processes while respecting the guideline of BTL Supply Chain & Logistics Dept.
• Assist the Logistics MOAD in collecting the relevant information to define the solution.
• Ensure that business requirements collected by the MOADs are included in the solution with the support of the Corp MIS AMOA & editor consultants and that they are integrated seamlessly into the solution.
• In case enhancements/evolutions of the solution are necessary, document functional specifications and transfer to the Supply Chain AMOA of Corporate MIS & Corp. Supply Chain Dept. for review and validation.
• Ensure the solution defined is in adequacy with the corporate defined best practices and in line with the Corp. MIS applicative architecture.
• Challenge/Suggests reasonable workaround solutions whenever possible and write down the functional specifications of the specific solutions accepted by the project committee.
• Responsible to deliver the Operational Flow document
• Support the Domain MOAD all over the project, making the functional follow up of the system configuration, user acceptance tests and go live preparation.
• Responsible for the configuration of the solution.
• Realize unitary tests.
• Develop client/project specific labels.
• Develop client/project specific reports and documents based on Cognos SCI product.
• Support MOAD during the UAT phase.
• In case of EDI implementation with customers:
• Document functional specifications, operational and project constraints and coordinate with the Project Manager appointed by the Supply Chain AMOA of Corporate MIS (answer to business/operational question questions, participate in the design).
• Organize follow up with the Supply Chain AMOA of Corporate MIS during project phase (until delivery to production and stabilization of the solution).
• Complete test scenarios with all necessary functional tests (practical scenarios).
• During the user acceptance phase (UAT), run test scenarios and validate the solution.
• Communicate on project advancement in term of planning and raise alerts if necessary.
• Provide training where and when required within this parameter.
• Formalize the various levels of support on Supply Chain & Logistics Solutions to internal users for each service offered.
• Monitor to ensure the Support Engineer maintains the needed level of support to the end users.
• Participate in the implementation and the monitoring of the customers improvement/productivity plans.
• Participate in exchanging best practices with the other Local Supply Chain & Logistics AMOA Project Managers and Corporate MIS.
• Be proactive and participate in workshops/seminars related to the development of Supply Chain & Logistics Solutions.

Qualifications and experience:

• Degree in supply chain management, engineering, or computer science.
• Minimum 3 years of implementation/support experience with Warehouse Management.
• Experience in Manhattan WMS, database and SQL statement.
• Power BI experience is a big plus.
• Quick learner and fast thinker with the strong ability to respond and solve problems in an efficient manner.
• Able to work independently as well as to participate effectively in a team environment.
• Strong computer skills eg. Word, Excel, PowerPoint.
• Excellent interpersonal and communication skills.