Building an AI‑first organisation is central to Clinisys’ purpose and the impact we deliver. As a global provider of intelligent diagnostic informatics solutions, we build AI‑enabled, cloud‑based platforms to enhance diagnostic workflows across healthcare, life sciences, and public health. By applying intelligent technology thoughtfully and responsibly, we help laboratories and testing environments operate more effectively, generate meaningful insights at scale, and ultimately support healthier and safer communities. Operating across more than 30 countries, Clinisys expects all colleagues—regardless of role or function — to work confidently with AI‑enabled tools, apply digital and analytical thinking, and continuously adapt as technologies evolve, must drive an AI first sense of purpose and urgency.
Clinisys has built an unrivalled reputation for deploying complex diagnostic networks and academic centres – and is the only provider to repetitively deliver to all disciplines end-to-end – at scale. Fostering healthier communities.
Carry out software installation, configuration of the laboratory systems, integration of the software into the laboratory workflow (mapping of the daily routine), implementation of LIS implementation projects. You are an expert in your field. If you work on assignments, projects or are otherwise involved in work for our customers, see yourself as a contact person for our customers.
Responsibilities
Work with the project manager (in the case of a project), or with the customer services manager, and follow his guidance and planning.
Make proposals and identify technical risks, which you communicate to the project manager.
Prepare your actions, as well as relevant documents, if applicable.
Ensure that your work is properly and promptly documented in MIA. This applies to aftersales tasks as well as to projects. This also includes the timely recording of your working hours.
Deliver the project tasks assigned to you according to the project plan and budget to the satisfaction of our customers whilst continuously improving the delivery of projects, utilizing automation and AI technology.
Take full responsibility for all technical aspects of the tasks assigned to you.
Keep the project manager constantly informed (directly in context) about the status of the tasks assigned to you.
Demonstrate flexibility and undertake business trips to our clients to support them on-site with project implementation.
Manage and implement small projects or sub-projects.
Carry out customer training Internal and external interface between e.g. customer and development department.
Organisation and implementation of handovers (internal and external) in the context of project implementation.
Carrying out update and upgrade projects.
Supporting the support department as needed, coordinating with the Customer Services Manager
Supporting the sales department in the preparation of quotations under the coordination of the Customer Services Manager or a project manager
Knowledge, Skills & Abilities
Bachelor Degree or equivalent Alternatively IT Technical training and experience in medical laboratory processes.
Experience in the implementation of laboratory information systems.
Experience with laboratory processes and organisation
Knowledge of common IT applications Laboratory Information Systems (LIS) or Laboratory Information Management Systems (LIMS) Healthcare communication standards such as HL7, ASTM, IHE … Operating systems, networking, virtualization
Fluency in Dutch, French and English
This role requires a working knowledge of Artificial Intelligence (AI) technologies and the ability to leverage them to improve processes and outcomes. A core understanding of AI concepts is required and must be able to demonstrate the use of AI tools in a professional setting.
Onboarding
As part of our onboarding process, all new employees will be required to attend / travel to the office on their first day of employment. This requirement is essential for onboarding activities, including the identity verification, completion of necessary documentation, receiving your IT equipment, introductions to key team members, and orientation to Clinisys policies and procedures.
#LI-AD #LI-REMOTE
*Clinisys acquired Orchard Software July 2025 (see press release https://tinyurl.com/clinisysnews)*
Clinisys delivers over 45 years of laboratory informatics expertise – built through the combined strength of trusted companies and specialists brought together under one global brand.
Today, we support more than 7,000 labs across 39 countries, helping them manage data, maximize throughput, and ensure quality across healthcare, contract services, public health, water quality, environmental sciences, toxicology, crop science, food & beverage, and life sciences industries. With our newest addition of proven solutions, we’ve also expanded our reach into physician office, reference, and veterinary laboratories, further strengthening our commitment to excellence and innovation.
In the future, we aim to expand into biotech and pharma to continue growing our mission of enabling healthier and safer communities.
Our solutions are designed to scale for the evolving needs of modern labs, and we’re committed to supporting every type of laboratory or remote testing environment – from public or private sector, in-house or outsourced. With headquarters in Tucson, AZ, and key offices in Raleigh, NC, Carmel, IN, Ghent BE, Woking UK, Bangalore IN, Kolkata IN, and across Europe, Clinisys is proud to be the global leader in lab informatics, holding ~24% of the global market share.
At our core is a people-first culture – driven by passionate experts who’ve spent decades helping labs run smarter and more efficiently.
Informatics is more than technology; it’s our path to a more connected, resilient, and thriving world.
𝗗𝗶𝘀𝗰𝗼𝘃𝗲𝗿 𝗵𝗼𝘄 𝗖𝗹𝗶𝗻𝗶𝘀𝘆𝘀 𝗶𝘀 𝘁𝗿𝗮𝗻𝘀𝗳𝗼𝗿𝗺𝗶𝗻𝗴 𝗹𝗮𝗯 𝗶𝗻𝗳𝗼𝗿𝗺𝗮𝘁𝗶𝗰𝘀 – 𝗰𝗼𝗻𝗻𝗲𝗰𝘁 𝘄𝗶𝘁𝗵 𝘂𝘀 𝗮𝗻𝗱 𝗯𝗲 𝗽𝗮𝗿𝘁 𝗼𝗳 𝘁𝗵𝗲 𝗳𝘂𝘁𝘂𝗿𝗲 𝗼𝗳 𝗴𝗹𝗼𝗯𝗮𝗹 𝗵𝗲𝗮𝗹𝘁𝗵.
