1. Review project specifications, c onstruction drawings, contracts, and technical documentation to ensure compliance with customer requirements and company standards.
2. Prepare, review, and coordinate project submittals, shop drawings, Requests for Information (RFIs), engineering documentation, change orders, and related project records.
3. Coordinate with customers, contractors, architects, manufacturers, vendors, project managers, and field personnel to resolve technical issues and support project execution.
4. Review engineering documentation, fabrication details, material requirements, and procurement activities to ensure project accuracy and timely delivery.
5. Monitor project schedules, approvals, fabrication status, shipping dates, and documentation while maintaining accurate project records.
6. Identify engineering issues, evaluate alternatives, and recommend solutions that support project quality, schedule, and customer expectations.

7. Provide technical support to installation teams, service technicians, project managers, and other internal departments to resolve field and product-related issues.
8. Depending on business needs and project assignment, prepare, review, or coordinate CAD drawings, Building Information Modeling (BIM) files, engineering layouts, and other digital design documentation.
9. This job description is not designed to cover or contain a comprehensive listing of the required activities, duties, or responsibilities of the team member. Duties, obligations, and activities may change, or new ones may be assigned at any time with or without notice.
10. This job description is not designed to cover or contain a comprehensive listing of the required activities, duties, or responsibilities of the team member. Duties, obligations, and activities may change, or new ones may be assigned at any time with or without notice.

1. K nowledge of commercial construction processes, engineering documentation, and project coordination.
2. Skill in interpreting architectural drawings, blueprints, technical specifications, and construction documents.
3. Ability to organize multiple projects while managing competing priorities and meeting deadlines.
4. Skill in communicating effectively with customers, contractors, vendors, manufacturers, and internal stakeholders.
5. Knowledge of Microsoft Office 365, project management software, and document management systems.
6. Ability to analyze technical issues, identify practical solutions, and maintain attention to detail.

• This position has may have supervisory responsibilities.

• Primarily office environment.
• Frequent use of computers and standard office equipment.
• Prolonged periods sitting at a desk and working on a computer.
• May occasionally visit customer sites, warehouses, manufacturing facilities, or construction sites.

• High School diploma or equivalent is required. Associate or bachelor’s degree, preferred.
• Combined experience in supporting engineering, construction, project management, commercial doors, building products, manufacturing practices or related practices of 3 or more years with education is desirable.
• Previous experience preparing submittals, RFIs, shop drawings, change orders, and project documentation is preferred.
• Depending on business needs, experience using CAD software (e.g., AutoCAD), Building Information Modeling (BIM), Revit, or other engineering design software is preferred.

About DuraServ

DuraServ is a national leader in commercial dock and door solutions, operating across the U.S. and Canada since 2001. Our field technicians are not an afterthought — they are the standard by which DuraServ is measured in every market we serve.

COMPENSATION

This compensation information is a good faith estimate of the salary or hourly wage range that DuraServ reasonably expects to pay upon hire, and is provided in accordance with applicable state and local pay transparency laws. Similar positions located outside of a covered jurisdiction may not necessarily receive the same compensation. The anticipated compensation starting range for this role is $89,000.00 and reflects the range DuraServ expects to pay at the time of hire, based on factors including geographic market, skills, experience, qualifications, and internal equity.

Salary/Hourly: Salary / Commission

In addition to base compensation, this role is eligible for the following:

• Medical, dental, and vision insurance
• 401(k) with company match
• Paid time off and company holidays