apna

Project Delivery - Intern

apna  •  Bengaluru, IN (Onsite)  •  29 days ago
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Job Description

About the Role

Arctic Engine is hiring 3 Project Delivery Interns to drive end-to-end execution of data annotation projects. You will own quality, build our gig annotator community, create SOPs, train workforce, and ensure SLA delivery — with hands-on annotation work whenever production demands it.

What You'll Do

AI Evangelist in project delivery

  • Leverage AI to create QC tools and workflows
  • Identify open-source or economical AI softwares for annotation and data recording

Quality Control

  • Run sample-based and 100% QC audits as per project tier
  • Track inter-annotator agreement (IAA), accuracy, and rework rates
  • Maintain error logs and feedback loops with annotators

SOP & Process Building

  • Translate client guidelines into annotator-friendly SOPs with edge cases and visual examples
  • Build playbooks for onboarding, escalation, and delivery
  • Identify automation/tooling opportunities to reduce TAT

Gig Workforce & Training

  • System driven (AI) for workforce management
  • Source, screen, and onboard digital gig annotators across India
  • Run paid pilot/qualification tests before deployment
  • Deliver training, calibration sessions, and refreshers

Community Building

  • Manage gig workforce on WhatsApp/Discord/Telegram channels
  • Drive engagement, retention, and grievance resolution
  • Build leaderboards, recognition, and tiering systems

Project Delivery & SLA

  • Track daily throughput, accuracy, and utilization vs. SLA
  • Flag risks early; jump into annotation tasks personally when ramp-up lags
  • Coordinate with PMs and client SPOCs on delivery status

Must-Haves

  • Bachelor's (final year) or fresh graduate — any stream
  • Strong English written communication
  • Detail-oriented with high ownership; comfortable with ambiguity and using AI
  • Hindi + 1 regional language preferred: Tamil, Telugu, Urdu, Malayalam, Marathi, or Odia

Good-to-Have

  • Exposure to CVAT, Label Studio, LabelBox, V7, or similar tools
  • Prior experience in BPO/KPO, content moderation, or community management
  • Basic understanding of ML/AI data pipelines
apna

About apna

Founded in 2019, Apna Group is redefining the future of work for India and beyond - empowering millions of professionals and enterprises through AI-led innovation.

Through Apna.co, India’s largest early-career job marketplace, we’ve connected 6 Cr+ job seekers with 7 Lakh+ employers across 900+ cities, enabling faster, smarter, and more meaningful hiring at scale.

Trusted by India’s leading enterprises such as Teleperformance, Zomato, HDB Financial Services, Bluestar, TVS, Kotak, Axis Bank, Flipkart, and Lifestyle, Apna powers workforce transformation across Retail, BFSI, Staffing, Healthcare, Manufacturing, and IT sectors.

Building on this foundation, Apna has expanded into enterprise AI innovation with Blue Machines, our Voice AI platform that enables organizations to deploy production-grade voice agents with sub-300 ms latency and <1-week deployment cycles. In its first 45 days, Blue Machines secured $6 M+ in enterprise contracts across lending, insurance, recruitment, and healthcare - making it one of India’s fastest-adopted deep-tech platforms.

Explore more at bluemachines.ai

Recognized among India’s Most Preferred Workplaces 2025–26, and as a Most Preferred Workplace for Women, Apna Group continues to build technology that empowers people, strengthens enterprises, and drives inclusive growth.

Backed by world-class investors including Tiger Global, Sequoia Capital, Lightspeed, Insight Partners, GSV Ventures, and Owl Ventures, Apna collaborates with leading government and public institutions such as the NSDC, Ministry of Defence, UNICEF YuWaah, and AICTE to drive nationwide skilling and employability programs - powering AICTE’s career portal for over 3 million students across 22,000 colleges.

Visit: apna.co

For employer solutions, visit: employer.apna.co

Industry
IT & Software
Company Size
1,001-5,000 employees
Headquarters
Bengaluru, IN
Year Founded
2019
Website
apna.co
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