Fixed Term (Fixed Term)
18 Apr 2026 11:59pm
Project Defence Technician
We’re an iconic Aussie brand with a global footprint. Our purpose is to build a connected future so everyone can thrive. We're all about providing the best experience and delivering the best tech on the best network.
This includes making Telstra the place you want to work. For you, that means a having career that grows with you and working with a team powered by human connection that prioritises wellbeing and choice.
What We Offer
Performance-related pay
Access to thousands of learning programs so you can level-up
Global presence across 22 countries; opportunities to work where we do business.
Purchased annual leave scheme
Additional Telstra day off
Additional 30% off Telstra products and services
Toolkit provided (laptop + mobile phone + plan paid for)
Our Defence team
Being in our Defence business means you'll be working to provide secure network and solutions for our defence customer segment.
Please note all candidates must be Australian Citizens and hold a minimum of a Baseline AGSVA security clearance to be considered. This role will require you to obtain and maintain a NV1 AGSVA security clearance.
We're looking for a highly motivated and passionate Project Defence Technician to join the GBS Field Services Team. This is a 12-month fixed term position with a view to permanency, it is onsite and based in Canberra.
Your key responsibilities and major tasks include, but are not limited to:
Working on the customers ICT equipment that includes Defence's Juniper ICT network, wireless technology, Skype of business voice and video conferencing
Managing workload within the customers services management tool to meet SLA's
Working individually or with other teams to resolve incidents within SLA's
Working individually or with other teams to deliver service requests that meet the customers' requirements within SLA's
Updating documentation during changes to maintain accuracy of the ICT environment
Enough about us, let's talk about you. To hit the ground running we are looking for individuals who can confidently demonstrate the following:
Hold a minimum of Baseline AGSVA security clearance.
Knowledge on data networks and products such as but not limited to Juniper and Cisco.
Experience in voice technology IP and analogue SFB.
Experience with passive ICT copper and fibre.
Demonstrated skills in VTC
Highly skilled in Microsoft Project, Word, Excel, PowerPoint, Visio.
Expert communication and presentation skills
We’re amongst the top 2% of companies globally in the CDP Global Climate Change Index 2023, being awarded an 'A' rating. If you want to work for a company that cares about sustainability, we want to hear from you.
As part of your application with Telstra, you may receive communications from us on +61 440 135 548 (for job applications in Australia) and +1 (623) 400-7726 (for job applications in the Philippines and India).
When you join our team, you become part of a welcoming and inclusive community where everyone is respected, valued and celebrated. We actively seek individuals from various backgrounds, ethnicities, genders and disabilities because we know that diversity not only strengthens our team but also enriches our work. We have zero tolerance for harassment of any kind, and we prioritise creating a workplace culture where everyone is safe and can thrive.
As part of the hiring process, all identified candidates will undergo a background check, and the results will play a role in the final decision regarding your application.
We work flexibly at Telstra. Talk to us about what flexibility means to you. When you apply, you can share your pronouns and / or any reasonable adjustments needed to take part equitably during the recruitment process.
We are aware of current limitations with our website accessibility and are working towards improving this. Should you experience any issues accessing information or the application form, and require this in an alternate format, please contact our Talent Acquisition team via the contact details found at www.telstra.com.au/careers/diversity-equity-and-inclusion/disability-employment
We believe it’s people who give purpose to our technology. So we’re committed to staying close to our customers and providing them the best experience.
And delivering the best tech.
On the best network.
Because our purpose is to build a connected future so everyone can thrive.
We build technology and content solutions that are simple and easy to use, including Australia’s largest and fastest national mobile network.
That’s why we strive to serve and know our customers better than anyone else – offering a choice of not just digital connection, but digital content as well.
And that’s why we have an international presence spanning 15 countries, including China.
In the 21st century, opportunity belongs to connected businesses, governments, communities and individuals.
As Australia’s leading telecommunications and information services company, Telstra is proud to be helping our customers improve the ways in which they live and work through connection.
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