Job Description

HTS Engineering Ltd. is the largest independent commercial HVAC manufacturers’ rep in North America, with 20 locations in the US and Canada. HTS has a vibrant look and brand promise -- one that reflects our company-wide commitment to ensure the individual success of all those involved in a project’s HVAC system selection, design, purchase, installation and maintenance including our employees, suppliers, customers and end users.
HTS prides itself on its commitment to providing its employees with a flexible and accommodating work environment. We prioritize the well-being of our employees and are committed to creating a work environment where everyone can thrive.

We are seeking a highly organized and detail-oriented Project Coordinator/Project Manager to support our service and project operations. This is a fast-paced, office-based role that combines dispatch coordination, project administration, and customer support.
Unlike a traditional field-based project management role, this position focuses on coordinating projects from an operational and administrative standpoint, working closely with technicians and internal teams to ensure smooth execution from start to finish.
Responsibilities:
Dispatch & Service Coordination
• Coordinate and dispatch technicians using internal systems and tools
• Create and manage work orders, ensuring accuracy of job details and site information
• Support technicians with scheduling, job updates, materials, and site coordination
• Review and process technician reports and service recommendations
Project Coordination
• Support end-to-end project coordination, ensuring timelines and deliverables are met
• Prepare quotations and assist with project costing
• Coordinate labour, materials, and scheduling requirements
• Maintain project documentation and track progress
• Act as a central liaison between technicians and internal stakeholders
Operations & Administration
• Manage parts including inventory, warranties, shipping/receiving, and tracking
• Support contract administration and documentation
• Maintain accurate records in internal systems
Reporting & Invoicing
• Process service reports and documentation
• Prepare and manage invoicing
• Ensure accuracy and completeness of all records
Qualifications:
• Minimum 2 years of related experience
• Post secondary education required
• Strong customer service mindset
• Excellent organizational and time management skills
• Ability to priorities and manage multiple tasks in a fast-paced environment
• Strong communication and interpersonal skills
• Proficiency with computers and ability to learn new systems quickly
• Detail-oriented with strong problem-solving abilities
• Self-motivated, proactive, and team-oriented
• Experience in dispatching, service coordination, or project administration is an asset
Skills
• Dispatching & Scheduling
• Project Coordination
• Quotations & Invoicing
• Report Management
• Contracts Administration
• Health & Safety Awareness
Salary: $55k – $62k

We Offer
• Competitive wages
• Opportunity to grow within the company.
• Training
• Employee recognition awards
Top benefits or perks:
As a member of HTS Engineering, you’ll enjoy:
• Company events
• Incentive trips (meeting yearly sales targets)
• Comprehensive benefits package, including health, vision, EAP, and dental insurance.
• Paid time off
• On site parking
In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code, HTS Engineering is an equal opportunity employer. We are committed to a workplace of diversity and inclusion. HTS encourages applications from all candidates that represent the full range of communities across Canada. All qualified applicants will be considered for employment without discrimination on the basis of race, colour, age, religion, sexual orientation, gender identity, disability, national or ethnic origin or any other factors prohibited by law. Accommodations are available upon request, for all aspects of the recruiting process and thereafter.