The Project
Coordinator is responsible for coordinating the successful planning, execution,
and delivery of hotel technology implementations for Client's properties across the EAME region.
Working within the Client's Migration Program, this role manages the
day-to-day coordination of assigned hotel deployments, ensuring project
activities remain aligned to the overall program schedule, implementation
standards, and deployment milestones.
The Project Coordinator leads the operational execution of each deployment by
partnering closely with hotel leadership, Client's teams, regional
deployment teams, implementation vendors, and third-party partners. The role is
responsible for coordinating activities across the entire project lifecycle,
including project initiation, planning, configuration, onboarding, testing,
training, deployment readiness, cutover, go-live, and hypercare.
Success in this role requires exceptional organization, communication,
stakeholder management, and the ability to coordinate multiple concurrent hotel
implementations within a fast-paced, cross-functional environment.

POSITION
RESPONSIBILITIES:
• Coordinate assigned hotel technology deployment projects from
initiation through hypercare, ensuring activities remain on schedule and
aligned with Hyatt implementation standards.
• Lead hotel deployment kick-off meetings, establishing project
governance, implementation approach, timelines, roles and responsibilities, and
key project expectations.
• Maintain integrated project plans and coordinate activities
across multiple technology workstreams, including configuration, onboarding,
testing, training, cutover, go-live, and hypercare.
• Coordinate cross-functional activities between hotel leadership,
Hyatt corporate teams, regional deployment teams, implementation vendors, and
third-party partners to support successful project delivery.
• Facilitate recurring project meetings, maintain project
documentation, RAID logs, action registers, and provide regular project status
updates to stakeholders.
• Monitor project progress, deployment readiness, risks, issues,
dependencies, and critical milestones, escalating blockers and schedule impacts
to the Program Manager as appropriate.
• Support cutover planning, go-live execution, and post-go-live
hypercare, ensuring all deployment readiness criteria and implementation
deliverables are successfully completed.
• Promote consistent project governance, implementation standards,
and continuous improvement by documenting lessons learned and supporting
process enhancements across the Client's Migration Program.

EXPERIENCE
AND QUALIFICATIONS:
• 3+ years of project management or project coordination
experience supporting hotel technology implementations or deployment projects.
• Experience with Opera Cloud PMS implementations is strongly
preferred.
• Demonstrated ability to manage multiple concurrent
implementation projects and competing priorities.
• Experience working with hotel operations teams, hotel
leadership, corporate stakeholders, vendors, and third-party partners.
• Strong project planning, organization, communication,
documentation, and stakeholder management skills.
• Ability to influence and coordinate cross-functional teams
without direct authority.
• Experience using project management tools such as Smartsheet or
similar platforms.
• Ability to work effectively across multiple time zones.
• Willingness to travel during deployment, go-live, and hypercare
periods, as needed.
• Previous hotel operations experience is an advantage.
REQUIRED SKILLS:
• Fluency in speaking, writing, and reading English and Spanish.
EDUCATION:
• College degree or equivalent work experience in hospitality,
hotel operations, technology implementation, project management, or a related
field; experience with a major hotel management company is preferred.