Mplus

Project Coordinator – Salesforce (Junior Role)

Mplus  •  Belgrade, RS (Remote)  •  3 hours ago
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Job Description

This entry-level role reports to the Salesforce Administrator and supports the Business Development team with Salesforce administration, data quality, reporting, automation, user support, and basic Apex development. It is ideal for someone who is detail-oriented, analytical, eager to learn, and comfortable working with data and systems.

Key responsibilities

  • Maintain accurate Salesforce records, including opportunities, accounts, contacts, leads, and contracts
  • Run recurring and ad hoc reports, review data quality, and correct incomplete, outdated, duplicate, or inaccurate information
  • Maintain Salesforce Flows, views, dashboards, and routine system configurations
  • Support users, onboarding, training, documentation, and day-to-day troubleshooting
  • Assist with testing Salesforce enhancements and deploying approved changes from sandbox to production
  • Maintain and troubleshoot basic Apex classes, triggers, and test classes
  • Report to the Salesforce Administrator and work with stakeholders to identify practical system and process improvements

What we expect from you

  • Some hands-on experience with Salesforce, through work, internship, studies, training, or personal projects
  • Basic understanding of Salesforce reports, Flows, and data management
  • Basic knowledge of Excel, including formulas and general spreadsheet functions
  • Basic understanding of Apex, or a strong willingness to learn Apex and Salesforce development
  • Willingness to work afternoon shifts (3:00 PM – 11:00 PM).
  • Strong attention to detail and accuracy
  • Analytical and problem-solving mindset

What we offer

  • Predominantly remote work – work from home most of the time
  • Only 3 days per month in the office
  • Opportunity to learn and develop your technical skills while working closely with an experienced Salesforce Administrator
  • International work environment and collaboration with different teams
  • English-speaking environment
  • Supportive environment for professional and technical development
  • Private health insurance and a benefits package available to all employees

If this role sounds like a good fit for you, we’d love to hear from you! Apply now with your CV in English and join our team.

Note: Only shortlisted candidates will be contacted. Good luck!

Mplus

About Mplus

Mplus is a European leader in business process and technology outsourcing (BPTO). It operates as part of the BOSQAR INVEST group, serving as its BPTO vertical, which includes the parent company, M Plus Croatia d.o.o, along with its subsidiaries.

Mplus successfully integrates the dynamic industries of contact centers, information technology, and employment services to address global challenges in customer support. Through its innovative business model, Mplus has built a diverse portfolio of clients, including leading European and global telecommunications, financial, technology, energy, logistics, and consumer goods companies.

With operational centers across 42 sites in 13 countries, the Mplus community comprises over 12,800 employees who deliver top-notch customer experiences in over 32 languages.

In addition to its presence in Croatia, Mplus operates in markets including Bosnia and Herzegovina, Georgia, Germany, Hungary, Romania, Serbia, Slovakia, Slovenia, Spain, Turkey, the UK, and the USA.

Mplus has an in-house technology division, which brings together the tech companies within the BPTO group. Their wide range of products, services, and consulting solutions is carefully designed to transform how companies interact with their customers and manage their processes, offering cutting-edge tools to enhance customer experience, optimize operations, and embrace digital transformation.

Industry
Consulting & Advisory
Company Size
1,001-5,000 employees
Headquarters
Zagreb, HR
Year Founded
Unknown
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