Job Description

Project Coordinator– Customer Success, LHH CTM & LD

As a Project Coordinator at our company, you will play an essential role in supporting and organizing projects that are critical to our client relationships and business success. This position requires a proactive approach to project coordination, assisting in the delivery of high-quality services while ensuring timelines, resources, and contractual commitments are met. You will be key in facilitating collaboration, maintaining project documentation, and helping to provide a seamless client experience.

Reporting Relationships

• Project Manager Lead DACH & BNP

Location

• Hybrid work model assigned to one of our offices in Frankfurt or Hamburg
• Residence in Germany is required

Travel:

• Up to 15% within Germany

Language:

• Fluency in German and English

In this role you can expect to

• Support the Operations team in executing transfer projects.
• Plan and coordinate counseling sessions, workshops, and information events (both virtual and on-site), including scheduling and speaker coordination.
• Conduct profiling interviews with candidates.
• Assist candidates as a first point of contact for HR-related inquiries (e.g., tax class changes, employment certificates, sick leave, vacation, or placement matters).
• Select suitable training providers as part of qualification measures and coordinate the full process incl. application and approval steps (qualification management).
• Prepare and distribute candidate documentation (e.g., candidate folders, transfer handbooks, target agreements) as well as workshop materials and reports.
• Maintain and update administrative overviews such as vacation records, placement statistics, and employee data.
• Handle general administrative and organizational tasks, including mailbox management, document filing (e.g., KUG applications, approvals, sick notes, invoices), and support with missing documents or records.
• Manage correspondence with candidates and external partners, ensuring smooth communication and follow-up.
• Collaborate closely with the Employment Agency and other stakeholders.
• Record and document customer meetings, advisory board sessions, and consultant meetings.
• Prepare documentation for audits (e.g., AZAV audit requirements).
• Monitor and ensure timely processing of payments (e.g., health insurance contributions, candidate salaries).

All About You

• Completed vocational training or degree, preferably in business administration, human resources, or a related field.
• At least 2 years of professional experience in operations support, coordination, assistance, or a similar role.
• Experience with transfer projects and/or publicly funded labor market instruments is an advantage.
• Strong service orientation, reliability, and professional demeanor.
• Excellent organizational skills with attention to detail and accuracy.
• Ability to work independently, structured, and solution-oriented, combined with flexibility and pragmatism.
• Strong communication and interpersonal skills, with the ability to collaborate effectively with candidates, colleagues, and external stakeholders (e.g., Employment Agency, training providers).
• Confident use of MS Office (Word, Excel, PowerPoint) as well as CRM or database systems.
• Excellent communication skills in both German and English (spoken and written).

What we offer

• Growth opportunities within a human resources global leader
• We prioritize learning to stay agile in an increasingly competitive business environment
• We foster an open-minded environment where people spark new ideas and explore alternatives

Contract: Permanent

Contract Type: Full-time

Hours: 40

About LHH

LHH empowers professionals and organizations to achieve bold ambitions and secure lasting impact through unique advisory services and talent sources.

Our full suite of offerings connects solutions that are traditionally siloed, making LHH your single talent partner. In a rapidly evolvinglandscape with complex challenges, we create value across the entire professional talent journey. From hiring great people, developing skills, and nurturing leaders, to advancing individuals to the next stage of their careers, LHH make talent your competitive edge.

We believe the future of work lies at the intersection of exceptional human care and innovation. Powered by science, technology, and proprietary data analytics, LHH’s approach is crafted to align with your business strategy and culture, delivering powerful, sustainable, and measurable impact.

LHH has a team of over 12,000 professionals, across 60+ countries and more than 50 years of experience. As part of the Adecco Group, we bring together global excellence, local knowledge, and centralized coordination for thousands of companies and millions of people worldwide.

Recruitment. Development. Career Transition.

LHH. A beautiful working world.

www.lhh.com

LHH is an Equal Opportunity EmployerVeterans/Disabled