Job Description

KnowBe4 is the global leader in Human Risk Management, trusted by over 70,000 organizations worldwide to secure their employees and AI agents for over 15 years. We're pioneering a new era of security. AI-powered since 2016. And market-leading since day one.

Our HRM+ combines continuous risk intelligence, advanced technical defenses, and personalized training to help organizations build strong security cultures. We help organizations understand, measure, and reduce human risk across their entire workforce, defending against, deepfakes, and emerging AI-powered threats.

We believe that protecting organizations from cyberthreats and creating a positive environmental impact go hand in hand. True resilience is collective, it requires us to protect our people, our data, and our planet.

Please submit your resume in English.

To learn more about our team and office culture in São Paulo, Brazil, visit the following links.
Careers Page: https://www.knowbe4.com/careers/locations/sao-paulo
Glassdoor https://www.glassdoor.com/Location/KnowBe4-S%C3%A3o-Paulo-Location-EI_IE969384.0,7_IL[…]M_-C1lsxoZq7Cx8IriVE8MkrzuTmnJzqego77RAWZz9sqGt_55BflwYKpQeg
LinkedIn https://www.linkedin.com/company/knowbe4/life/brazil/

In this fun, fast-paced role, you will be supporting our Content Development Department (the creative team responsible for developing training modules, videos, games, and documents offered to our customers) by assisting with administrative tasks as well as coordinating and facilitating individual projects. Some of the duties include; scheduling internal and external meetings, laying out the various projects (milestones and timelines) in our project management software, coordinating with vendors and freelancers as needed, tracking vendor costs and receipts, assisting with follow up and any administrative functions needed to ensure the department is well organized and running smoothly, while producing high quality training content.

Responsibilities:

• Perform ongoing and as-needed administrative tasks
• Coordinate and track various aspects of multiple projects using a cloud-based project management environment
• Schedule internal and external meetings
• Coordination with vendors and freelancers as needed, during content development
• Tracking vendor costs and project expenses
• Regularly gather data on published content, analyze, present findings to team leadership
• Take an active role in creating and supporting content that is diverse, equitable, and inclusive as outlined in the KnowBe4 DEI statement.
• Ensure content is Web Content Accessible Guidelines (WCAG 2.1) compliant so that our content is accessible to all users

Requirements:

• High School diploma or GED
• Experience with Gmail and Google Docs
• Experience with MS Office (Word and Excel)
• Experience with web browsers (Chrome, Internet Explorer, etc.)
• Excellent communication skills, written and verbal
• Computer savvy
• Accustomed to using G Suite
• Adept at creating spreadsheets and tables
• Able to jump into any application and learn it quickly
• Excellent organizational skills
• Can handle a wide variety of tasks from talking on the phone with a vendor or customer to putting together complex spreadsheets
• The ability to coordinate the various aspects of a project and stay on top of milestones
• Experience with project management software is a plus, however not required
• Strong prioritization and time management skills

Our Fantastic Benefits

We offer company-wide bonuses based on monthly sales targets, employee referral bonuses, adoption assistance, tuition reimbursement, certification reimbursement, and certification completion bonuses - all in a modern, high-tech, and fun work environment. For more details about our benefits in each office location, please visit www.knowbe4.com/careers/benefits

Note: An applicant assessment and background check may be part of your hiring procedure.

Individuals seeking employment at KnowBe4 are considered without prejudice to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation or any other characteristic protected under applicable federal, state, or local law. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please visit www.knowbe4.com/careers/request-accommodation.

No recruitment agencies, please.