Job Description

APTIM's Energy Transition team is seeking a highly organized and solutions-oriented Program Coordinator to support the planning and daily operations of Focus on Energy's IRA Home Energy Rebate programs, which are part of Wisconsin's statewide energy efficiency and renewable energy offerings. This role is ideal for someone who thrives in a collaborative environment, has a passion for energy efficiency and electrification, and enjoys managing the details that help large public programs run smoothly.

APTIM's Energy Transition team is a recognized leader in the marketplace. Our technical experts deliver highly innovative projects and complex client solutions providing the full breadth of energy solutions including energy management, carbon management, smart energy infrastructure, distributed energy resources (DER), and carbon-free mobility solutions. Our consultants proactively collaborate with clients to define and implement strategies and campaigns around key business drivers, with the primary focus of finding and delivering high-impact projects exceeding expectations and meeting the unique needs for our clients.

As a key member of the program operations team, the Program Coordinator will support planning and delivery efforts across the Home Energy Rebate programs. Working under the direction of the Associate Program Manager, this role will help manage program logistics, track deliverables, coordinate with implementation partners, and contribute to ongoing program improvements. The Program Coordinator will also work with marketing, outreach, and technical teams to help ensure program activities are aligned, timely, and effective.

Key Responsibilities/Accountabilities:

• Work as part of an energy efficiency team ensuring that the administration, implementation, and verification of projects are successfully executed.
• Review project application forms by customers, contractors, engineers/consultants, and other program participants to ascertain compliance with program policies and procedures.
• Maintain, update, and add entries to the system databases accurately.
• Develop, maintain, and engage with customers and contractors through email and in/outbound calling and updating program databases as needed.
• Develop relationships with program partners to identify and address their needs from the Program to provide information to the program managers.
• Follow escalation processes and directly assist in the resolution of issues.
• Commitment to fostering a collaborative work environment within the team and broader organization.
• All other duties as assigned.
• Ensuring compliance with all APTIM quality and safety policies as well as all OSHA regulations.

Basic Qualifications:

• High school degree or associates from an accredited two-year college or equivalent work experience.
• 1-2 years' application processing and/or quality control
• Effective communication skills, experience with client engagement and coordination.
• Experience with Microsoft Office, CRM systems and tracking systems.
• Quantitative and analytic capabilities including report writing spreadsheet analysis, and identification of existing or potential problems, and recommend solutions.
• Advanced written and oral communication skills.
• Excellent critical thinking skills with ability to analyze situations, identify existing or potential problems and recommend solutions.
• Self-starter with the ability to manage time and prioritize projects within established deadlines and manage multiple tasks simultaneously.
• Detail-oriented with excellent time management, project management, and follow-through.
• Commitment to fostering a collaborative work environment within the team and the broader organization.
• Willingness to learn new technologies across multiple industries.
• Proven experience developing and maintaining relationships with internal colleagues and external stakeholders.
• Must be a self-starter, organized and have an ability to manage competing priorities with established deadlines.
• Commitment to fostering a collaborative work environment within the team and broader organization.
• Proficient in Microsoft Office software -- Excel, Word, PowerPoint, Outlook, and SharePoint.

Desired/Preferred Qualifications:

• 1+ years' experience in the energy efficiency or electrification industries.
• Four years of previous office experience.
• Professional experience working with a wide variety of stakeholders, such as state, local and federal governments, for-profit and non-profit organizations, utilities, multifamily properties, and others.
• Ability to speak additional languages.

ABOUT APTIM

APTIM enhances the quality of the environment, wellbeing of people, resilience of communities, and opportunity for employees to make a difference, not just a living. A leading professional solutions firm, we specialize in environmental, sustainability, resilience, and infrastructure solutions. Our team of experts provide these integrated solutions for forward-thinking government agencies, commercial and industrial clients, and energy customers. Together, we create sustainable and resilient communities for all.

What you can expect from APTIM:

• Work that is worthy of your time and talent
• Respect and flexibility to live a full life at work and at home
• Dogged determination to deliver for our clients and communities
• A voice in making our company better
• Investment into your personal and professional development

As of the date of this posting, a good faith estimate of the current pay range for this position is $25.50-$28.50 per hour. Compensation depends on several factors including: experience, education, key skills, geographic location of the position, client requirements, external market competitiveness, and internal equity among other employees within APTIM.

Employee Benefits

Aptim Environmental & Infrastructure, LLC is committed to providing an extensive range of benefits that protect and promote the health and financial well-being of our employees and their families through the APTIM Benefits Marketplace https://aptim.makeityoursource.com/

• Medical, vision, and dental insurance: Through the marketplace, our employees can choose benefits from five metallic levels and several carriers to find the right benefits that work for them in their location.
• Company paid and optional Life insurance
• Short-term and long-term disability insurance
• Accident, Critical Illness, and Hospital Indemnity coverage
• Paid holidays, vacation, and sick leave (eligibility based on company policy and applicable law)
• 401(k) APTIM offers three 401k plans through the Aon Pooled Employer Plan (PEP). The specific plan you are eligible for depends on the business unit you are in. The details of the largest plan are found here:
• APTIM 401(k) Guide
• APTIM - Helpful Documents

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About APTIM - In Pursuit of Better