Job Description

Location: Wetherill Park Work arrangements: Full time permanent, Monday to Friday 8:30am to 5pm (1 hour lunch).

Salary: $75-$90k + super (based on experience)

Perks

• Step into a role with full project ownership rather than a traditional admin-based position within an insurance builder
• Join a close-knit, growing business where you can make an impact early on
• Exposure to client-facing and operational aspects of projects

About You:

• 1–2+ years’ experience in insurance building, restoration or a similar coordination role
• Strong communication skills with the ability to manage multiple stakeholders
• Highly organised with the ability to manage multiple jobs simultaneously
• Comfortable working in a fast-paced, operational environment
• Experience using Prime is desirable but not essential

About The Company:
My client is a growing insurance building business with a team of approximately 16 staff. They deliver insurance repair and restoration projects across NSW and QLD. Most of the team is focused on insurance claims delivery, with additional exposure to government housing projects.

The business is in a growth phase and focused on improving systems, processes and structure. With a strong emphasis on collaboration and accountability, they offer a team-oriented environment where individuals are given responsibility and the opportunity to make a meaningful contribution.

The Role:
This is a hands-on Project Coordinator role responsible for managing insurance claims from initial intake through to completion. Acting as the central point of coordination, you will work closely with Project Managers, Supervisors, trades and insurers to ensure projects progress efficiently and communication remains consistent across all stakeholders.

Unlike more administrative claims roles, this position offers end-to-end involvement across the full project lifecycle, including job setup, scheduling, contract support and ongoing coordination during the repair phase. You will be responsible for managing multiple jobs at various stages while ensuring client portals, documentation and updates are maintained in line with expectations.

Key Responsibilities

Project Coordination & Delivery

• Manage claims from initial intake through to completion
• Coordinate job setup, scheduling and make safe works
• Support contract issuance and project mobilisation
• Work alongside Project Managers and Supervisors during delivery

Client & Stakeholder Management

• Act as the primary point of contact for insurers and key stakeholders
• Provide regular updates and ensure clear communication throughout the project lifecycle
• Liaise with internal teams, trades and clients to ensure smooth project progression

Administration & Compliance

• Manage client portals, documentation and job records
• Track job progress and follow up on outstanding items
• Ensure all documentation is accurate, compliant and submitted within required timeframes
• Assist with variations, approvals and general coordination tasks

Why Join:
This is an opportunity to step into a role where you are genuinely involved across the full lifecycle of projects rather than sitting in a purely administrative function. You will gain exposure to both operational delivery and client-facing responsibilities while working within a supportive team environment.

As the business continues to grow, this role offers the opportunity to make an early impact while developing your career within insurance building and project coordination.

How to Apply
Interested? Click Apply and upload your resume, or reach out directly to Amaraj Bansal on 0497 070 532 for a confidential chat.

Every application is treated with complete confidentiality. Your details will never be shared without your permission.

You must have unrestricted working rights in Australia to apply.

Only shortlisted candidates will be contacted.