Job Description

At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.

A Day in the Life

You work closely with all local team to provide high quality standard support services to our customers and Medtronic sales force by demonstrating a good understanding of Medtronic therapies, businesses, processes and policies with the ability to monitor information flows as well as resolving standard issues.

You will ensure excellent service levels, pro-activeness while carefully balancing these interests with efficiency, costs, quality and compliance objectives. You will be the face to our Health Care Professionals when it comes to Training and Education and their blended learning journey.

Responsibilities may include the following and other duties may be assigned:

• Coordinate with Sales Representatives and business stakeholders as needed.
• Support and monitor Learning Journeys, including progress tracking and guidance.
• Analyze customer feedback and success metrics to drive improvements.
• Provide first-line customer support and coordinate with specialized teams (IT, Product, Training & Education, Sales).
• Manage end-to-end event coordination, including planning, supplier selection, budget review, and approvals.
• Oversee event logistics and communications (Cvent meetings, invitations, HCP communication, travel arrangements, invoicing, and payments).
• Ensure compliance by reviewing documentation and coordinating submissions to relevant authorities.

Required Knowledge and Experience:

• Excellent organizational skills and attention to detail.
• Time-management skills and the ability to work under pressure.
• Ability to work in a fast paced environment, with multiple and changing priorities while maintaining strong focus on execution and results.
• Problem-solving skills and diplomacy.
• Strong communication skills in English.
• Teamwork and negotiation skills.

Physical Job Requirements

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position. 

Benefits & Compensation

Medtronic offers a competitive Salary and flexible Benefits Package
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create.We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.

Pay range / Rango salarial / Intervalo salarial /Fascia retributiva / Tranche de salaire / Gehaltsband / Salaribereik: Poland: 73,600.00 PLN - 110,400.00 PLN | This position is eligible for a short-term incentive called the Medtronic Incentive Plan (MIP).

About Medtronic

We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.
Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 95,000+ passionate people.
We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.

Learn more about our business, mission, and our commitment to diversity here