Job Description

Company Description

At BCN we unite people and technology to enable organisations to fly. 

We believe people and organisations can achieve anything using technology to it’s full potential. Our role is to help them understand what is possible, implement in the right way and utilise their technology to achieve their ambitions. Which is why we put people front and centre – building client relationships for life and fostering a culture where our people thrive.

We are a leading managed IT services provider and technology consultant, specialising in delivering transformative technology solutions with industry-leading client experience across business, public sector and not for profit organisations. From cloud computing, cybersecurity, and data management to power app development, we are dedicated to pioneering technology with Microsoft innovation.

Guided by our 3 values of building relationships, customer success and passion and dedication, we are on a mission to make BCN the most trusted tech partner in the UK today. The kind of company clients want to work with, and people want to work for.

We are delighted you are on this journey with us!

Job Description

Join Our Dynamic Team as a Project Coordinator! 🌟

Focus of the role:

As a Security Coordinator for BCN Group, you’ll be part of the Information Security team and work closely with our security consultants to ultimately ensure our clients operate securely. Our clients and services vary in scale and complexity, so no two days will be the same.  

There are two separate teams of security consultants – the Risk Identification and Protective Solutions team and the Managed Detection and Response Services teams – and you will be responsible for scheduling, coordinating and the overall delivery of services within both teams. This includes meeting of contractual commitments and liaising with customers.

Accountabilities and Deliverables:

• Scheduling small scale projects and delivery of security services with engineers.
• Working with customers to deliver projects on and services on time end to end.
• Monitoring of cost overruns vs job budgets.
• Working with 3rd parties and other teams within the business to correctly route appropriate work.
• Liaising with purchasing to ensure equipment, services and licenses are available for jobs.
• Monitoring and escalating of project or services queries to leadership.
• Ensuring efficient progress of projects and service delivery.
• Providing problem resolution to optimise efficiency.

Qualifications

• At least 2 years’ experience in an administrative role 
• Experience of diary management or scheduling would be highly desirable. 
• Ability to prioritise conflicting workload and schedules in line with the business and customer needs.  
• Demonstrate a very high level of customer service to internal and external stakeholders.  
• Demonstrate a ‘Can-Do’ attitude.  
• Be an excellent and confident communicator in English – phone/video calls will be required on a daily basis as part of the role.
• Proficient in all Microsoft packages – intermediate/advanced user in word and excel.  
• High levels of accuracy and attention to detail 

Additional Information

The recruitment journey

We want to fill this role quickly, but we want to get the right person. The recruitment process will consist of a screening call. If you proceed past this then you will have an interview over Teams and possibly a follow up interview and competency testing depending on the role requirements.

Direct Candidates Only

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