As part of the continued growth of our client’s organization, we are looking for a Project Coordinator to join a fast-growing technology company operating in the AI and SaaS space.
This is an exciting opportunity for someone who enjoys working at the intersection of customer success, project coordination, and technology. We are looking for a proactive, highly organized professional who thrives in client-facing environments and is passionate about helping customers successfully adopt innovative AI-powered solutions.
If you enjoy coordinating projects, working directly with customers, translating data into actionable insights, and being close to product innovation.
Support the successful rollout and adoption of AI-powered solutions for enterprise customers in partnership with internal stakeholders
Coordinate project timelines, deliverables, meetings, and follow-up actions to ensure smooth implementation processes
Prepare and organize key client meetings, including kick-offs, regular check-ins, and business reviews
Monitor customer usage data, identify trends, and provide actionable recommendations to improve adoption and engagement
Collaborate with clients to define and refine use cases aligned with their business objectives
Configure, maintain, and optimize customer workspaces to ensure a seamless and effective user experience
Act as the main day-to-day point of contact for customer users and stakeholders, providing product guidance and support
Manage issue tracking, bug reporting, and escalation coordination with relevant internal teams
Maintain documentation, best practices, and process consistency across customer implementations
Contribute to continuous process improvements and operational efficiency initiatives
Minimum 2 years of professional experience in project coordination, customer success, product operations, technical support, or a similar client-facing role
Experience working directly with customers, preferably in a SaaS or technology environment
Strong organizational and coordination skills with the ability to manage multiple priorities simultaneously
Excellent communication skills and confidence in customer-facing interactions
Analytical mindset with the ability to interpret usage data and turn insights into practical recommendations
Proactive, solution-oriented approach and strong sense of ownership
Genuine interest in AI, SaaS products, and emerging technologies
Professional fluency in English
Nice to have:
Experience with enterprise implementation or onboarding projects
Familiarity with technical integrations such as SSO, SCIM, or xAPI
Experience supporting product adoption or customer enablement initiatives
Exposure to AI tools or automation platforms
Opportunity to join an innovative AI-driven technology environment
Direct exposure to cutting-edge AI products and enterprise customers
A highly collaborative and fast-paced international work environment
Real ownership and visible impact on customer success and product adoption
Strong opportunities for professional growth in project coordination, customer success, and technology
Flexible working model, including remote work options
The chance to work at the intersection of product, customers, and innovation
If you’re passionate about customer success, project coordination, and helping organizations unlock the value of AI-powered solutions, we’d love to hear from you. Apply now and let’s start the conversation.
Infotree Global was founded in 2002 in a small office in Canton, MI, Infotree Global had a clear mission; To bring the world’s best talent together with the greatest companies producing results through continuous improvement and innovation. From those humble beginnings, Infotree Global has explosively grown from a two-person operation to a global solutions company, functioning in over 150 countries across 5 different continents.
Infotree Global proudly serves more than 250 of the Global 1000, numerous government agencies, and some of the world’s largest nonprofit organizations. Our sustained growth is attributed to our focus and commitment to our thousands of full-time professionals. In today’s market, where high-quality dedicated individuals are in demand; Infotree Global recognizes that an emphasis on understanding, achieving, and exceeding our employee’s goals, aspirations and overall experience is paramount. This “people over profits” mindset has yielded tremendous success for our employees and clients. Our employees have a vast array of assignments available across the world to help achieve and exceed their career goals and our clients have motivated, dedicated, and hardworking professionals on their team. We are here to help the best talent work with the greatest companies to produce innovative results in a variety of industries including but not limited to IT, Engineering, Clinical, Skilled Trades, Finance and Accounting.
Our mission’s success is supported by several industry awards and accolades. If you are looking for a committed and understanding partner, your search ends here.
