Working Hours: Monday to Friday, 8.30am to 5pm
We believe in looking after our people, and it shows. When you join Ipsum, you’re not just taking a job, you’re starting a career with real support behind it.
24 days annual leave plus bank holidays
Option to buy up to 5 additional holidays
Group Personal Pension Plan
Career development & progression with the opportunity to earn professional qualifications
24/7 access to a virtual GP and Mental health support & counselling services
Cycle to Work scheme
Discount club - supermarkets, phone bills, gyms & more!
Life assurance cover
Long service recognition
Enhanced Maternity Pay
Paid volunteering opportunities in your community
The Project Coordinator plays a key part in keeping our ICP projects moving smoothly from enquiry through to delivery. The role focuses on organising information, keeping programmes accurate, and supporting Project Managers to make sure work happens on time, on budget and to spec. You’ll be the link between customers, designers, IDNOs, subcontractors and the fitting team, making sure everyone has what they need when they need it. You’ll manage documentation, track approvals, chase anything that’s holding up progress, and ensure all commercial and technical steps are captured properly. The Coordinator helps keep the team on track, keeps communication flowing, and supports the day-to-day running of our projects while representing Ipsum professionally.
Keep all ICP work programmes up to date and coordinate live projects from early design through to DNO/IDNO approval and construction. Act as the first point of contact for customers at pre-start stage, monitor programmes, design progress and approval timelines. Log and track audits, actions and close-outs and maintain and update the Design Register. Set up new customers, subcontractors and suppliers as required, support Project Managers with all operational tasks and weekly updates and attend site meetings and customer-facing visits when needed.
Coordinate ICP Asset Value and milestone claims with IDNOs and submit timely claims and resolve any blockers preventing payment ensuring to log client cost variations accurately. Assist with documenting actions, decisions and meeting outputs and maintain all project documentation — contracts, designs, comms, agreements and reports and ensure compliance with ICP processes and help drive continuous improvement.
Work with the design team on substation GA drawing reviews, quote for essential materials (terminations, joints, cables) and ensure they meet specification. Work closely with Project Manages to raise Purchase Orders and place orders for long-lead items such as PSS units, GRP kiosks and heavy-duty cut-outs.
Oversee daily logistics and materials planning and coordinate and plan work across the fitting team and regular subcontractors. Identify scope gaps or opportunities and escalate where needed and support the creation of ICP job packs, developer packs and van packs, ensuring all job packs are returned complete within 3 working days and StreetWorks and TM applications/payments under Project Manager instruction.
Maintain clear and timely communication with suppliers, IDNOs, DNOs and internal teams. Organise and attend project meetings, take minutes and follow up actions. Provide monthly project updates to the Head of ICP. Build strong working relationships across the ICP team and contribute positively to team culture.
Support project profitability by keeping programmes tight, information accurate and commercial steps captured and maintain strong communication with customers, designers, suppliers and internal teams. Meet pre-construction and coordination KPIs. Help ensure excellent customer experience throughout the project lifecycle. Support compliance with all Ipsum processes and champion continuous improvement. Encourage a collaborative environment that supports development, engagement and retention.
We’re looking for someone who’s organised, proactive and enjoys working in a fast-paced environment where no two days look the same.
Experience in the ICP or wider Utilities sector
Knowledge of Asset Values, IDNOs, RAMS, StreetWorks and Permits
Basic understanding of electrical design in a utilities/ICP setting
Confidence dealing with customers and suppliers
Strong organisational and communication skills with good problem-solving ability
Our commitment to Equal Opportunities...
We’re proud to be an equal opportunities employer. We welcome applications from all backgrounds and experiences, and we’re committed to building a diverse and inclusive workforce. Before applying, please review our Privacy Policy to understand how we process your data in line with GDPR.
Next steps... If you’re interested in this opportunity, please apply or reach out to the Talent Team for more info!
At Ipsum, we provide specialist engineering services across the UK’s regulated water and energy companies and private sector businesses.
We work with our customers to maintain, optimise and develop their above and below ground assets to ensure security and resilience, and with our smart systems and ways of working, we ensure we deliver on time, on budget and safely.
At Ipsum, we develop long-term working relationships with our customers by providing essential utility services on both public and private networks. We have many long-term contracts and framework arrangements in place which are built upon great customer service, safe working practices and the ability to flex and deploy specialist skillsets at short notice.
The growth of Ipsum has been built upon our people and our ability to meet the demanding and ever-changing needs of our customers. The UK utility sector is evolving and expanding to meet increasing customer demand, regulatory-driven outcomes and to exploit new innovative technologies, at Ipsum we will continue to grow in this sector by being a reliable, flexible and agile service partner that helps customers meet these new challenges.
As we know, utility service provision is not a 9 to 5 business, our customers don’t switch off their networks or assets at night, or at the weekends, or on holidays, or when things are quiet. They need them to work round the clock – and we at Ipsum are right beside them 24/7 to make sure they do.
We pride ourselves in providing specialist scheduled maintenance services, being able to respond to an individual call-out or mobilise onto a major upgrade project and that our customers can rely on Ipsum 24/7/365.
