Job Description

Responsive recruiter

Benefits:

• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• 401(k) matching
• Competitive salary

Now Hiring: Project Coordinator

Fast-Paced Restoration & Construction Team

Are you highly organized, comfortable juggling multiple priorities, and good at keeping people, paperwork, and deadlines on track?

SERVPRO Carmichael/Citrus Heights Roseville/E&W Modesto/Manteca is looking for a strong administrative professional with experience in restoration, construction, insurance, property management, or a similar project-driven environment to join our team as a Project Coordinator.

This is more than a traditional administrative position. Our Project Coordinators work directly alongside Project Managers to keep active jobs organized, documented, scheduled, and moving forward.

If you're the person who catches the missing paperwork, follows up before someone has to ask, keeps the schedule straight, and makes sure details don't fall through the cracks, we want to hear from you.

What You'll Do

You'll provide administrative and operational support to our Project Managers while helping coordinate multiple active restoration and construction projects.

Your responsibilities will include:

• Serve as a key point of contact for customers, Project Managers, field teams, vendors, and internal departments
• Track project progress and keep job information current and organized
• Manage administrative details across multiple active projects
• Schedule appointments, inspections, project activities, crews, and customer communication
• Review photos, documents, notes, and job files for accuracy and completeness
• Enter and maintain information in company software and job-management systems
• Assist with estimates, documentation, insurance requirements, and project files
• Follow up on outstanding approvals, documents, selections, scheduling, and next steps
• Maintain accurate digital files and records
• Communicate professionally with customers by phone, email, and text
• Identify missing information or potential delays and bring them to the appropriate team member's attention
• Keep Project Managers informed with clean, accurate, and current job files
• Help keep projects moving by staying ahead of administrative needs and deadlines

The Experience We're Looking For

We're looking for candidates who bring strong administrative skills plus relevant industry experience or exposure.

Experience with restoration or construction software, estimating programs, CRM systems, job-management platforms, or similar business software is a plus.

Who We're Looking For

The right person for this role is:

• Dependable and consistently on time
• Highly organized and detail-oriented
• Comfortable managing several active projects and priorities at once
• Able to work quickly without sacrificing accuracy
• Confident using computers and learning new software
• Professional and confident communicating with customers, vendors, insurance representatives, and coworkers
• Comfortable making phone calls and following up until an issue is resolved
• Able to recognize when something is missing or needs attention
• Capable of working independently without constant direction
• Proactive—you look for the next step instead of waiting to be told
• Accurate with data, documents, schedules, and written communication
• Able to stay composed when priorities shift
• Interested in learning, taking on more responsibility, and growing within the company

Qualifications

• 1+ year of administrative, project coordination, construction, restoration, insurance, property management, or related experience preferred
• Previous experience in a project-driven or service-based office environment strongly preferred
• High school diploma or GED required
• Strong computer and data-entry skills
• Comfortable with email, Microsoft Office, spreadsheets, and web-based business software
• Strong written and verbal communication skills
• Ability to learn and work within multiple software systems
• Strong attention to detail and follow-through

What You Get

• Competitive pay
• Strong benefits
• Training and professional development
• Exposure to both restoration and construction project operations
• Opportunity to develop project coordination and project management skills
• Real opportunities for advancement
• A team that values people who take ownership of their work and get things done

For the right person, this position can be a stepping stone into senior project coordination, estimating, project management, or other operational roles.

What to Expect

This is a high-energy, fast-moving office where priorities can change throughout the day.

You may be coordinating several projects, communicating with customers, reviewing documentation, following up with insurance representatives, updating job files, scheduling work, and assisting Project Managers at the same time.

We're looking for someone who already has a solid administrative foundation and understands what it means to work in an environment where deadlines, documentation, communication, and follow-through matter.

If you're organized, capable, dependable, and ready for a role with real responsibility and room to grow, we encourage you to apply.

Skills / Physical Demands / Competencies

This is a sedentary role in a fast-paced office environment. Some filing is required, which may require the ability to lift files, open filing cabinets, and bend or stand as necessary. Ability to successfully complete a background check subject to applicable law.

Each SERVPRO® Franchise is Independently Owned and Operated.

All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO Franchise. SERVPRO Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of SERVPRO Industries, LLC or SERVPRO Franchisor, LLC (the Franchisor), in any manner whatsoever. All Sample Forms provided by SERVPRO Industries to SERVPRO Franchises should be reviewed and approved by the Franchise's attorney for compliance with Federal, State and Local laws. All Sample Forms are provided for informational purposes and SERVPRO Franchises may choose whether or not to use them.

Compensation: $20.00 - $26.00 per hour

Picture yourself here fulfilling your potential.

At SERVPRO®, you can make a positive difference in people’s lives each and every day! We’re seeking self-motivated, proactive, responsible, and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. With nearly 2,000 franchises all over the country, finding exciting and rewarding SERVPRO® career opportunities near you is easy! We look forward to hearing from you.

All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.