Under the direction of the of the Project Manager, the Project Coordinator assists with the logistical and administrative functions related to the day-to day operations of the Operations Division, and supports the planning, execution, and monitoring of projects and matters to ensure alignment with the agency’s goals. This role involves coordinating project activities, managing timelines, facilitating communication across teams, and preparing documentation to support compliance and reporting requirements. This role requires excellent multi-tasking skills, attention to detail, and the ability to communicate effectively with team members and stakeholders.

CORE RESPONSIBILITIES

Project Coordination:

• Assist in planning, organizing, and managing project activities to meet goals and deadlines.

• Coordinate communication between project teams, leadership, and stakeholders to ensure alignment.

• Conduct project intake activities, including gathering initial requirements, clarifying scope, and documenting requests.

• Perform project classification using established PMO criteria to determine complexity, priority, and appropriate management level.

• Track project and matter progress, identify risks or potential issues, and recommend solutions or escalation paths.

• Prepare and update project schedules, reports, trackers, and documentation in alignment with PMO methodologies and standards.

• Facilitate project and coordination meetings, including preparing agendas, capturing decisions, and recording action items.

• Support adherence to PMO processes, templates, and quality standards across assigned projects and matters.

Administrative andOperational Support:

• Support operational processes by coordinating logistics, procurement, and resource allocation.

• Supports the identification, revision, and ongoing maintenance of SOPs and policies.

• Develop and maintain standard operating procedures for project and administrative and operational tasks.

• Coordinate team resources including PPE and field supplies.

• Project, administrative, and operational work as needed, and all other duties as assigned.

• Maintain the highest standards of personal, professional and ethical conduct and support the Commission’s goals for a diverse and culturally aware workforce; and

• Willingness and ability to work at the Commission’s Worcester headquarters; and

• Ability to spend approximately 15% of the time out of the office and travelling throughout the state.

PROFESSIONAL EXPECTATIONS

The Cannabis Control Commission expects all employees to model:

• Commitment to its Mission, Vision, and Values

• Contributions Toward Meeting Organizational Goals and Objectives

• A High Level of Integrity, Collaboration, and Professionalism

• A Culturally Sensitive, Inclusive, and Accountable Workplace Environment

• Working Respectfully with Others, Supporting Diverse Perspectives, and Upholding Organizational Values

• Transparent, Meaningful, and Effective Communication

COMPETENCIES, SKILLS, AND ATTRIBUTES

QUALIFICATIONS AND REQUIREMENTS

1. ADA REQUIRMENTS

Physical Demands:

• Must be able to lift, push, or pull up to 20 pounds.

• Must tolerate sitting, standing, or walking for extended periods of time.

• Must be sensitive to and can manage frequent interruptions.

• Standard office environment with use of, and exposure to various office temperatures, and equipment such as computers, fax machines, copiers, etc.

CANNABIS CONTROL COMMISSION’S MISSION STATEMENT AND OPERATING PRINCIPLES

OUR MISSION

The mission of the Cannabis Control Commission is to honor the will of the voters of Massachusetts by safely, equitably, and effectively implementing and administering the laws enabling access to medical and adult-use marijuana in the Commonwealth.

The Commission will foster the creation of a safely regulated industry that will create entrepreneurial and employment opportunities and incremental tax revenues in and to communities across the state and which will be a best practice model for other states.

The industry will be characterized by participation by small and larger participants and with full and robust participation by minorities, women, and veterans.

We will develop policies and procedures to encourage and enable full participation in the marijuana industry by people from communities that have previously been disproportionately harmed by marijuana prohibition and enforcement and positively impact those communities.

OUR OPERATING PRINCIPLES

The Commission promises to:

• Conduct all of our processes openly and transparently; and

• Engage in regular two-way communication with all concerned citizens, patients, health care providers and caregivers, partners, and other constituencies.

Build a world-class state agency by:

• Committing to the highest level of constituent services using state-of-the-art technology and multiple media;

• Defining and publicly measuring our performance versus metrics regarding timely execution, accessibility, impact on public health and safety, impact on disproportionately harmed communities, and incremental tax revenue generation;

• Becoming self-funding and generating a revenue surplus; and

• Creating a great place to work.

Enhance and ensure public health and safety by:

• Developing and enforcing effective regulations;

• Developing and executing a program of continuing public education;

• Conducting and contributing to research on marijuana-related topics; and

• Using surplus funds to help address issues in these areas.