Job Description

Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on, Eurofins works with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic and labelling is accurate.

Eurofins is the global leader in food, environment, pharmaceutical and cosmetic product testing and in agroscience Contract Research Organisation services. Eurofins is one of the market leaders in certain testing and laboratory services for genomics, discovery pharmacology, forensics, advanced material sciences and in the support of clinical studies, as well as having an emerging global presence in Contract Development and Manufacturing Organisations. The Group also has a rapidly developing presence in highly specialised and molecular clinical diagnostic testing and in-vitro diagnostic products.

In over just 30 years, Eurofins has grown from one laboratory in Nantes, France to 55,000 staff across a decentralised and entrepreneurial network of 900 laboratories in over 50 countries. Eurofins offers a portfolio of over 200,000 analytical methods to evaluate the safety, identity, composition, authenticity, origin, traceability and purity of biological substances and products.

Eurofins SN Labs: is a specialized analytical testing laboratory and part of Eurofins Scientific, the global leader in food, environmental, and pharmaceutical testing. We partner with leading food, beverage, and consumer product brands to deliver analytical data that protect consumers and drive innovation. Our clients trust us with their most complex testing challenges.

The Opportunity

We are hiring a Client Project Coordinator to serve as the operational backbone of our client experience. This is a high-visibility role at the intersection of project management, client relationship management, and laboratory operations. You will be the single point of contact for a portfolio of clients from the moment they submit a sample to the moment they receive their results owning the workflow, the communication, and the outcome.

This role is ideal for someone who thrives on organization, takes pride in client service, and wants to build a career in a science-driven, growth-oriented business.

What You'll Own

• Client Project Management. Serve as the primary point of contact for assigned client accounts. Manage the full project lifecycle from sample submission through final report delivery, ensuring every project lands on time, on spec, and on budget.
• Sample Registration & Chain of Custody. Receive, log, and register incoming samples into our LIMS (Laboratory Information Management System). Verify documentation, assign test codes, and route samples to the correct analytical teams with zero errors.
• Client Communication. Own client correspondence across email, phone, and portal. Provide proactive status updates, manage expectations on turnaround times, and resolve issues before they escalate.
• Data & Account Management. Maintain accurate client records, project histories, pricing agreements, and testing specifications. Build the institutional memory that lets us deliver a seamless experience every time a client returns.
• Cross-Functional Coordination. Work hand-in-hand with our scientific, sales, and accounting teams to keep projects moving and clients informed.
• Continuous Improvement. Identify recurring friction points in the client journey and partner with leadership to fix them. We expect our coordinators to make the system better, not just operate within it.

Qualifications

What You Bring

• Bachelor's degree preferred equivalent professional experience will be strongly considered. We care more about how you think and execute than where you went to school.
• Less than 1 year in a client-facing, project coordination, or operations role. Backgrounds in laboratory services, professional services, logistics, hospitality, or account management all translate well.
• Exceptional organization and attention to detail. You can juggle 10 active projects and lose track of none.
• Strong written and verbal communication. Clients will form their impression of SN Labs based on your emails.
• Comfort with technology and data systems. Proficiency in Excel and the Microsoft Office suite required; experience with LIMS, CRM, or ERP systems is a plus.
• A bias toward action, ownership, and follow-through.

What Makes You Stand Out

• Prior experience in analytical, environmental, food, or pharmaceutical testing
• Familiarity with chain-of-custody protocols or regulated laboratory environments
• Project management coursework, certification (CAPM, PMP), or demonstrated PM experience
• Bilingual (English/Spanish) a plus

Why SN Labs

• Career trajectory. This role is a launchpad. Strong performers move into senior project management, account management, technical sales, or operations leadership.
• Competitive compensation, full benefits, 401(k), PTO, and a collaborative team culture that takes the work seriously without taking itself too seriously.

Additional Information

Compensation:

• $20-$30 per hour

Schedule:

• Monday - Friday 9am - 5pm

What we offer:

• Excellent full time benefits including comprehensive medical coverage, dental, and vision options
• Life and disability insurance
• 401(k) with company match
• Paid vacation and holidays

Eurofins USA Food Testing is a Disabled and Veteran Equal Employment Opportunity employer.