Job Description

Benefits:

• Dental insurance
• Opportunity for advancement
• Training & development

Job Title: Project Coordinator

Ascend is a rapidly growing company dedicated to meeting the construction needs of businesses across the US. We offer an exciting opportunity to join our team at a pivotal stage in our development.

As a Project Coordinator, you will assist with planning, coordinating, and executing construction and property maintenance projects. This position involves managing customer service interactions, organizing projects systematically, and overseeing dispatching logistics. You will ensure seamless communication between project managers, contractors, and clients.

Key Responsibilities:
• Serve as the primary point of contact for clients, addressing inquiries and concerns with professionalism
• Develop and maintain detailed project schedules (from acceptance to completion) using Cloud-based CRM
• Keep comprehensive and detailed documentation of projects
• Provide clear and accurate updates on project progress, timelines, and changes to stakeholders
• Ensure client satisfaction by meeting or exceeding expectations with high-quality results
• Address and resolve customer complaints or issues promptly
• Perform other duties as assigned

Essential Qualifications:
• Highly organized with strong attention to detail and exceptional time management skills
• Excellent written and verbal communication skills in English- with active listening capabilities
• Self-motivated and driven to succeed
• Ability to work under pressure and manage multiple priorities
• Strong analytical and problem-solving skills
• Tech-savvy with proficiency in computer programs, data entry, and a typing speed of 40 WPM
• Ability to work collaboratively within a team environment
• Composed and calm, particularly in emergencies
• Knowledge of construction, HVAC, and/or property maintenance (preferred but not required)
• Experience with contractors, dispatching, or project management (preferred but not required)

Compensation:
• $20-25 per hour
• Medical and Dental insurance
• Paid Time Off

• Full-time
• Monday-Friday, 8 am-5 pm or 12 pm-8 pm (with after-hours coverage as needed)
• In-office location: 1455 Valley Center Parkway, Suite 200, Bethlehem, PA 18017
Don’t miss out on this exciting opportunity to grow with us as we expand our company. Apply today to begin your career with Ascend!
J ob Type: Full-time
Work Location: In person
Compensation: $20.00 - $25.00 per hour

Join the Benjamin Franklin Plumbing Team!

We want to make joining our team as easy as possible. Our team members are the most valuable assets in our organization. It’s true, our employees come first! How do we prove it? First things first.

1. Pay— We believe the best performers deserve the best pay. That’s why we want to pay YOU the best competitive rate.

2. Flexibility— We want YOU to have time for the most important things in your life. Our scheduling is flexible. Find out how we do it.

3. Career Path— We offer you an unlimited future with our world class training programs. Our training programs include Technical Training, Virtual technical training, communications, sales, and more! If you are serious about your career and want to learn from the best in the industry apply today!

So, if you have a great attitude and a strong work ethic, and are someone who takes pride in the work you do, then we want to hear from you!

Each franchise location is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. The franchisee sets their own compensation and benefits. All inquiries about employment, benefits, scheduling and compensation at this franchise should be made directly to the franchise location, and not to Benjamin Franklin Plumbing Corporate.