Job Description

Project Coordinator

Department: Operations

Employment Type: Full Time

Location: Romania

Reporting To: Ruxandra Creizan

At Utilities One, we are driven by innovation, operational excellence, and a commitment to building the future of critical infrastructure. As a trusted turnkey solutions provider across telecom, power, water, renewable energy, and data center sectors, we deliver high-quality services that connect and empower communities. In addition to our core operations, we offer specialized consulting services that help our clients design, optimize, and execute complex infrastructure projects with confidence and precision. We believe our greatest strength is our people — a team of dedicated professionals who bring expertise, collaboration, and integrity to everything they do. Join us and become part of a growing organization where your contributions make a meaningful impact.

We are looking for a proactive and detail oriented Project Coordinator to support the successful delivery of multiple projects within the energy sector. This role acts as a key liaison between clients and internal teams, ensuring smooth communication, alignment on deliverables, and high-quality project execution.

Key Responsibilities

• Serve as the primary point of contact for clients throughout the project lifecycle, addressing inquiries, resolving issues, and providing regular status updates.
• Coordinate and monitor multiple projects to ensure timely delivery in alignment with scope, schedule, and company standards.
• Support project planning activities, including scheduling, resource coordination and tracking key milestones.
• Maintain and update project documentation, reports, and tracking tools to ensure visibility and transparency across stakeholders.
• Collaborate with cross-functional teams to ensure alignment and timely execution of project deliverables.
• Identify potential risks or delays and proactively escalate or propose mitigation actions.
• Ensure compliance with internal processes, quality standards, and client requirements.
• Assist in continuous improvement initiatives by identifying inefficiencies and suggesting process enhancements.

Skills, Knowledge and Expertise

• Proven background in Customer Support, Customer Success, or Project Coordination, with hands-on experience managing requests, resolving issues, and supporting ongoing projects in a structured environment.
• Strong proficiency with the Microsoft Office Suite, with a particular focus on Excel for tracking data, preparing reports, and maintaining clear documentation.
• Practical experience working with CRM and ticketing systems such as Jira and/or Salesforce, including workflow management, progress tracking, and accurate record-keeping.
• Preference for experience with customer support involving construction, infrastructure, or technology
• Clear and confident verbal and written communication in English at C1 level or higher, with the ability to interact professionally with internal teams and external stakeholders.
• Strong time management and multitasking skills, capable of prioritizing tasks across multiple requests or projects.
• High level of attention to detail and accuracy, especially when handling customer data, project updates, and documentation.
• Well-organized, adaptable, and comfortable working in deadline-driven environments.
• Proactive and efficient problem-solving mindset, with the ability to identify issues, escalate when needed, and drive solutions to completion.

Work schedule:Monday - Friday from 15:00 till 23:00

Benefits

• Competitive salary package;
• Being part of an international, dynamic work environment;
• Professional development (seminars, courses);
• Medical Insurance (MedLife);
• Opportunity to work in a fast-growing international company with significant impact in its industry;
• 7Card.