Job Description

Benefits:

• 401(k)
• 401(k) matching
• Competitive salary
• Profit sharing
• Training & development

Job Posting: Job File Coordinator


Are you highly organized, detail-oriented, and passionate about providing outstanding customer service? Do you thrive in a fast-paced environment with opportunities for growth? Join our team as a Project Coordinator/Job File Coordinator and become a vital part of a dynamic workplace where your contributions will make a difference!

What We Offer:

• Competitive Compensation
• Superior Benefits
• Paid Training
• Career Progression Opportunities
• Personal and Professional Development
• And more!

About the Role:


As a Job File Coordinator, you will act as a key liaison between customers and project stakeholders, ensuring projects run smoothly from start to finish. You’ll monitor project progress, maintain accurate documentation, and collaborate across teams to meet customer needs efficiently. If you’re self-motivated, organized, and ready to take on challenges, we want you on our team!

Key Responsibilities:

• Oversee and maintain accurate job file documentation from lead conversion to project completion.
• Communicate clearly and efficiently with customers, production crews, and stakeholders to ensure project success.
• Create and review estimates based on project scope and supporting documentation.
• Monitor active projects to ensure compliance with client requirements and internal standards.
• Audit job files daily to confirm all work is properly documented and invoiced.
• Maintain an up-to-date Work in Progress board to track project statuses.
• Assist in the final review and audit of completed job files before invoicing.
• Support cross-departmental collaboration as needed.

Position Requirements:

• High school diploma or GED (required).
• At least 1 year of customer service and/or office-related experience (preferred).
• Strong administrative and multitasking skills with keen attention to detail.
• Proficiency in relevant computer applications and digital tools.
• Excellent verbal and written communication skills.
• Experience in the restoration, construction, or insurance industries is a plus.

Work Environment and Physical Demands:

• Predominantly a sedentary office role in a fast-paced environment.
• Occasional filing tasks may require lifting, bending, or standing.
• Ability to work varying hours (Monday–Friday, 7:00 a.m. – 6:00 p.m.) with flexibility as needed.

Why Join Us?


This role offers the opportunity to grow your career while making meaningful contributions to a team-focused environment. From ensuring projects are managed seamlessly to interacting with customers and stakeholders, this position is perfect for someone looking to build a rewarding career while honing their skills.

Take the next step in your career— apply now to join a team where your dedication and expertise are truly valued!

Picture yourself here fulfilling your potential.

At SERVPRO®, you can make a positive difference in people’s lives each and every day! We’re seeking self-motivated, proactive, responsible, and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. With nearly 2,000 franchises all over the country, finding exciting and rewarding SERVPRO® career opportunities near you is easy! We look forward to hearing from you.

All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.